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Front Desk Rooms Controller Jobs

Reservations/Rooms Controller Jobs
By The Knickerbocker Hotel At New York, NY, United States
Perform other duties as requested by management.
Email management - Personal, Info & Reservations.
Knowledge of all rates, packages and promotions currently offered
Perform any other duties as assigned by Director of Revenue or Front Office/Upper Management.
Collaborate with Tyme Global Agents and Data Entry.
Knowledge of entire Reservation Procedure according to the Knickerbocker, Highgate and Leading Hotels of the World.
Rooms Division Controller Jobs
By Pacific Hospitality Group At Napa, CA, United States
Special Skills & Abilities/Mental And Physical Demands
You have prior guest service or customer service experience.
You have basic computer and math skills to enter data, read, and interpret information.
Monitor room category and bedding availability, up to three days in advance, in order to prevent overbooking.
Monitor rollaway, microwave and other amenity requests up to seven days in advance in order to ensure availability.
Review all group resumes and ensures all appropriate information is communicated to other Team Members and make room blocks accordingly.
Rooms - Assistant Front Office Manager
By Ojai Valley Inn At , Ojai, 93023, Ca $72,000 a year
1) 3-5 years Rooms Division Management level experience in a four/five star service environment.
2) Knowledge of our Property Management System (SMS).
3) Experience in a Spa Management system.
3) Ability to communicate in English with guests/visitors, management, and co-workers clearly and to their understanding.
6) Experience with PMS Systems and computer programs Excel and Word.
2) Complete understanding of both Front of House and Back of House operations within the Rooms Division.

Are you looking for an exciting opportunity to be the face of a hotel? We are looking for a Front Desk Rooms Controller to join our team! As the Front Desk Rooms Controller, you will be responsible for providing exceptional customer service to our guests, managing room reservations, and ensuring the smooth operation of the front desk. If you have a passion for hospitality and are looking for a challenging and rewarding role, this is the job for you!

What is Front Desk Rooms Controller Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Excellent communication skills
• Attention to detail
• Ability to work in a fast-paced environment

What is Front Desk Rooms Controller Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Excellent communication skills
• Attention to detail
• Ability to work in a fast-paced environment

What is Front Desk Rooms Controller Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services
• Knowledge of hotel policies and procedures
• Knowledge of hotel rates and discounts

What is Front Desk Rooms Controller Job Experience?

• Previous experience in a customer service role
• Previous experience