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Front Desk Operations Supervisor Jobs in Pennsylvania

Front Desk Supervisor Jobs
By Sage Hospitality Group At Pittsburgh, PA, United States
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Performs other duties as assigned, requested or deemed necessary by management.
Ability to communicate information and hotel services to management and guests. Second language may be required.
Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems.
Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines.
Excellent speech communication skills required for continual interaction with guests. Frequent use of phone.
Front Desk Supervisor Jobs
By The Wurzak Hotel Group At Philadelphia, PA, United States
Attention to details with good organizational and efficient time management skills.
Any other tasks/duties as requested by management.
Update group information. Maintain, monitor, and prepare group requirements. Relay information to appropriate personnel.
Receive information from the previous shift manger and pass on pertinent details to the oncoming manager.
Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
Perform special projects and other responsibilities as assigned.

Are you an experienced professional looking for a new challenge? We are looking for a Front Desk Operations Supervisor to join our team and help us provide exceptional customer service to our guests. You will be responsible for managing the front desk operations, ensuring that all guests receive the highest level of service. If you have excellent communication and organizational skills, and a passion for customer service, this could be the perfect job for you!

Front Desk Operations Supervisor Job Skills:

• Excellent customer service skills
• Ability to multi-task and prioritize
• Knowledge of hotel operations
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

What is Front Desk Operations Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a hotel or customer service environment
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Excellent customer service skills

What is Front Desk Operations Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Front Desk Operations Supervisor Job Experience?

• Previous experience in a hotel or customer service environment
• Previous experience in a supervisory role
• Previous experience in a fast-paced environment

What is Front Desk Operations Supervisor Job Responsibilities?

• Supervise front desk staff and ensure quality customer service
• Ensure compliance with hotel policies and procedures
• Handle customer