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Front Desk Operations Supervisor Jobs in North Carolina

Front Desk Supervisor Jobs
By Embassy Suites Charlotte-Concord Golf Resort & Spa At Concord, NC, United States
Assisting the Front Office Manager in the day-to-day operations of the front desk while ensuring 100% guest satisfaction.
Previous hotel front desk supervisory experience preferred or related supervisory experience.
OnQ and Hilton experience preferred.
Outstanding guest service skills; Strong hospitality skills.
You will look for new ways to enhance the guest experience
Registering our guests and assisting with guest departures while providing prompt and courteous service.
Front Desk Supervisor Jobs
By Pyramid Global Hospitality At Raleigh, NC, United States

The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered. The Front Desk Supervisor will: Communicate ...

Front Desk Supervisor - Hampton Inn & Suites Asheville - Biltmore Village
By Biltmore Farms, LLC At Asheville, NC, United States
Manage and motivate your entire front desk team communicating daily objectives to ensure overall guest enjoyment
Oversee and communicate daily sales strategies for more "heads in beds"
Take communication to the next level, providing clear direction to your team and unparalleled service to your guests
Be a communication guru between guests and staff
As a Front Desk Supervisor, you will
Front Desk Supervisor - Hilton Asheville Biltmore Park
By Biltmore At Asheville, NC, United States
Ability to access and accurately input information using a moderately complex computer system, including DoubleTree by Hilton property management systems
Outstanding medical, dental, and vision benefits coverage!
Demonstrate working knowledge of the service standards.
Performs other duties and responsibilities as assigned or required.
Interpersonal skills to provide overall guest satisfaction.
$17.00 per hour starting pay!

Are you an experienced professional looking for a new challenge? We are looking for a Front Desk Operations Supervisor to join our team and help us provide exceptional customer service to our guests. You will be responsible for managing the front desk operations, ensuring that all guests receive the highest level of service. If you have excellent communication and organizational skills, and a passion for customer service, this could be the perfect job for you!

Front Desk Operations Supervisor Job Skills:

• Excellent customer service skills
• Ability to multi-task and prioritize
• Knowledge of hotel operations
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

What is Front Desk Operations Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a hotel or customer service environment
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Excellent customer service skills

What is Front Desk Operations Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Front Desk Operations Supervisor Job Experience?

• Previous experience in a hotel or customer service environment
• Previous experience in a supervisory role
• Previous experience in a fast-paced environment

What is Front Desk Operations Supervisor Job Responsibilities?

• Supervise front desk staff and ensure quality customer service
• Ensure compliance with hotel policies and procedures
• Handle customer