Front Desk Lead Jobs
By Residence Inn by Marriott Washington DC At , Washington, 20037, Dc $20 an hour
Prepares all necessary reports during each shift for the management team
Process all payments according to established hotel requirements
Commuter benefits including transit & parking
Provide information and assistance to all guests and vendors
Ensure all front desk staff know all components/features of our guest service guarantee and are trained to meet service standards
Assist in creating and distributing the team member schedule in a timely manner

Are you looking for an exciting opportunity to be the face of a company? We are looking for a Front Desk Officer to join our team and provide exceptional customer service to our clients. If you have excellent communication and organizational skills, this could be the perfect job for you!

A Front Desk Officer is responsible for providing customer service and administrative support to guests and visitors. They are the first point of contact for visitors and are responsible for greeting, directing, and assisting them.

What is Front Desk Officer Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize
• Knowledge of office procedures
• Proficiency in computer software
• Ability to work independently

What is Front Desk Officer Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of office procedures
• Proficiency in computer software

What is Front Desk Officer Knowledge?

• Knowledge of office procedures
• Knowledge of customer service principles and practices
• Knowledge of computer software

What is Front Desk Officer Experience?

• Previous customer service experience
• Previous experience in a front desk role

What is Front Desk Officer Responsibilities?

• Greet and welcome visitors
• Answer and direct phone calls
• Provide information to visitors and guests
• Assist with administrative tasks
• Maintain a clean and organized reception area
• Monitor visitor access and maintain security awareness
• Handle incoming and outgoing mail and packages
• Assist with other duties as assigned