Guest Service Representative /Front Desk Clerk
By Northwest X Southern Hospitality At Anchorage, AK, United States
High school diploma or equivalent GED; prior hotel and hospitality experience preferred
Demonstrate excellent organizational skills, communication skills, and problem-solving skills
Guest Service Representative/Front Desk Clerk!
Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members)
New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day
Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment.

Are you looking for an exciting opportunity to work in a fast-paced office environment? We are looking for a Front Desk Office Clerk to join our team! You will be responsible for providing excellent customer service, managing incoming calls, and performing administrative tasks. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Overview Front Desk Office Clerk is responsible for providing administrative and clerical support to the front desk of an organization. They are the first point of contact for visitors, customers, and clients, and are responsible for providing a professional and welcoming atmosphere. Detailed Job Description Front Desk Office Clerk is responsible for greeting visitors, customers, and clients in a professional and courteous manner. They must answer phones, take messages, and direct calls to the appropriate personnel. They must also provide general administrative and clerical support to the front desk, including filing, photocopying, and data entry. They must also be able to answer basic inquiries and provide information to visitors, customers, and clients. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Proficiency in Microsoft Office
• Ability to work independently
• Attention to detail
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service or administrative role
• Knowledge of office procedures and protocols
Job Knowledge
• Knowledge of office equipment, such as computers, printers, and fax machines
• Knowledge of office procedures and protocols
• Knowledge of customer service principles and practices
Job Experience
• Previous experience in a customer service or administrative role
• Previous experience in a front desk or receptionist role
Job Responsibilities
• Greet visitors, customers, and clients in a professional and courteous manner
• Answer phones, take messages, and direct calls to the appropriate personnel
• Provide general administrative and clerical support to the front desk
• File, photocopy, and data entry
• Answer basic inquiries and provide information to visitors, customers, and clients
• Maintain a neat and organized front desk area
• Ensure that all visitors, customers, and clients are treated with respect and courtesy