Fraud & Billing Dispute Specialist (Hybrid)
By Citi At Jacksonville, FL, United States
Proven critical thinking and crisis management skills used to problem solve and make decisions
Maintain knowledge of new market and regulatory requirements affecting client portfolio/base
Experience in fraud, customer service and/or finance
Manage client fraud inquiries, ensuring proper investigation and timely resolution that is compliant with departmental standards
2-4 years of relevant experience
Develop and maintain client portfolio through regular calls and face to face interaction, as needed
Fraud Specialist - Remote
By Nordstrom At Charlotte, NC, United States
Advocate for our customers when they experience fraud, provide education and support
1+ year of fraud, customer service related experience; or equivalent combination of education and experience
Nordstrom is able to offer remote employment for this position in:
Detect fraud and deliver top-notch experience for our customers
1+ year of call center experience preferred
Ability to handle a high volume of calls with detail and accuracy, while delivering excellent customer experience
Fraud Research Specialist Jobs
By Office Depot At Boca Raton, FL, United States
Minimum 1-3 years of experience in related field
Monitor and respond to a fraud issues mailbox.
Investigate reports of suspicious online activity surfaced by Office Depo associates in stores, warehouses, call centers and corporate office.
Run reports to identify fraud that may have passed the company’s online fraud mitigation tools.
Answer phones from customers on orders that need additional validation to ensure they are legitimate.
High School diploma or equivalent edu preferred

Are you looking for a challenging and rewarding role in Fraud Detection? We are looking for a Fraud Detection Specialist to join our team and help us protect our customers from fraud. You will be responsible for monitoring and investigating suspicious activity, developing strategies to prevent fraud, and providing guidance to our customers. If you have a passion for problem-solving and a keen eye for detail, this could be the perfect job for you!

Overview Fraud Detection Specialists are responsible for identifying, analyzing, and preventing fraudulent activities within an organization. They use a variety of methods to detect and investigate suspicious activity, such as analyzing financial records, monitoring customer accounts, and conducting interviews. They also work with law enforcement to prosecute those responsible for fraud. Detailed Job Description Fraud Detection Specialists are responsible for identifying, analyzing, and preventing fraudulent activities within an organization. They use a variety of methods to detect and investigate suspicious activity, such as analyzing financial records, monitoring customer accounts, and conducting interviews. They also work with law enforcement to prosecute those responsible for fraud. They must have a strong understanding of the organization’s policies and procedures, as well as the legal implications of fraud. They must also be able to identify patterns and trends in data to detect potential fraud. Job Skills Required
• Analytical and problem-solving skills
• Knowledge of financial and accounting principles
• Knowledge of fraud detection techniques
• Knowledge of legal implications of fraud
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Proficiency in computer applications, such as Microsoft Office
Job Qualifications
• Bachelor’s degree in accounting, finance, or a related field
• Professional certification, such as Certified Fraud Examiner (CFE)
• Previous experience in fraud detection or investigation
• Knowledge of anti-money laundering regulations
Job Knowledge
• Knowledge of financial and accounting principles
• Knowledge of fraud detection techniques
• Knowledge of legal implications of fraud
• Knowledge of anti-money laundering regulations
Job Experience
• Previous experience in fraud detection or investigation
• Experience working with law enforcement
• Experience in data analysis
Job Responsibilities
• Analyze financial records to identify suspicious activity
• Monitor customer accounts for potential fraud
• Investigate suspicious activity and prepare reports
• Work with law enforcement to prosecute those responsible for fraud
• Develop and implement fraud prevention strategies
• Train staff on fraud detection and prevention techniques
• Stay up-to-date on fraud trends and regulations