Fraud Analyst Associate Jobs in Iowa

5+ years experience including fraud, project management or continuous improvement role(s) in an operations environment

Prior background in Project Management or Continuous Improvement a plus

Bachelor’s Degree (or equivalent experience in relevant roles)

Experience with MicroSoft Office and Google suite products

Leverage analytics, data and appropriate lean tools to guide decision making, resourcing and prioritization of work.

Lead root cause analysis, and deep dive investigations to drive business goals and KPIs.

Must have an inquisitive nature with a strong analytic skills

Excellent verbal and written communication skills; this position will require customer contact

Experience working with FDWC or similar card transaction system

Ability to work effectively in a remote environment

Make outbound calls/texts/emails to verify transactions when needed.

Take inbound calls/texts/emails and report fraud or confirm validity of transactions.

Three to five years of related work experience

Effective verbal and written communication skills

Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

High school diploma or equivalent

Technical or trade school certificate in business or computer science preferred

Basic term and optional term life insurance

Conduct additional analysis and investigations, as directed by management

Escalate emerging fraud trends to management

Excellent written and verbal communication skills

Experience with fraud detection software, tools, and platforms preferred

Company-sponsored training and certification opportunities

Recognize patterns of fraud and suggest new methods of detection, mitigation, and prevention

Excellent relationship management, interpersonal and communication skills; able to lead transparently in a team/project environment

Successful operational or project management experience a plus

Familiarity with Atlassian – Jira Software (Jira), Jira Service Management (JSM), Confluence, etc. a plus

Effective verbal and written communication, with experience presenting findings to leadership teams and maintaining composure in high stakes situations

Ability to manage and prioritize multiple tasks

Experience in the payments industry a plus

At least one year of related work experience

Effective verbal and written communication skills

Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Some experience with loss mitigation a plus

High school diploma or equivalent

Ability to identify and interpret data and resolve exceptions

Undergraduate degree or an equivalent combination of training and experience.

Minimum two years business related experience with at least one year of experience in fraud prevention and detection.

Excellent problem solving and analytical skills.

Excellent PC skills (e.g., Lotus Notes, Word, Excel, etc.).

Obtain Certified Fraud Examiner (CFE) certification within 1 year of hire.

This is a hybrid role with Tues, Wed, Thurs in the office and Mon, Fri is remote.