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Fleet Customer Service Rep Jobs in District of Columbia

Fleet Service Manager Jobs
By Motor Supply, Inc At Columbia, South Carolina Metropolitan Area, United States
At least 5 years of experience in fleet management, preferably in a supervisory or managerial role.
Preference to individuals with degrees and/or certifications relevant to fleet management and maintenance.
Strong leadership and team management skills, with the ability to motivate and develop a team of technicians and mechanics.
Experience and knowledge of Volvo trucks, including their maintenance and repair requirements.
Provide regular reports to senior management on fleet performance, costs, and compliance.
Work closely with safety and compliance for all relevant DOT regulations, including driver qualification, hours of service, and vehicle safety requirements.

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Fleet Customer Service Rep to join our team! You will be responsible for providing outstanding customer service to our fleet customers, ensuring their needs are met in a timely and efficient manner. If you have excellent communication and problem-solving skills, we want to hear from you!

What is Fleet Customer Service Rep Skills Required?

• Excellent customer service skills
• Ability to multi-task and prioritize
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of fleet management software
• Knowledge of fleet maintenance and repair
• Knowledge of fleet safety regulations
• Proficiency in Microsoft Office Suite

What is Fleet Customer Service Rep Qualifications?

• High school diploma or equivalent
• Previous experience in customer service
• Previous experience in fleet management
• Valid driver’s license

What is Fleet Customer Service Rep Knowledge?

• Knowledge of fleet management software
• Knowledge of fleet maintenance and repair
• Knowledge of fleet safety regulations

What is Fleet Customer Service Rep Experience?

• Previous experience in customer service
• Previous experience in fleet management

What is Fleet Customer Service Rep Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Monitor fleet performance and provide feedback to customers
• Maintain accurate records of customer interactions
• Manage customer accounts and billing
• Coordinate with fleet maintenance and repair teams
• Ensure compliance with fleet safety regulations
• Assist with fleet management software updates and upgrades