Administrative / Field Support Specialist
By Maxim Healthcare Services (Home Care) At Alhambra, CA, United States
Minimum one year of administrative work experience, to include typing skills
Meets all federal, state, and local requirements
Excellent verbal and written communication skills
Maintains confidentiality of client, patient, caregiver, and team member information and records
Meets and maintains HIPAA regulations in regards to Protected Health Information
In collaboration with the Field Support Specialist II:
Field Desktop Support Tech
By OSI Digital At Fremont, CA, United States
Advanced desktop support experience- troubleshooting, configuration, software installation
Must have strong networking skills- IDF/MDF, switches, routers, access point
3-6 years of experience in software, hardware and network
Experience with of Windows, M365, PC and Printer configuration
Strong customer service skills, detail oriented, and deadline driven
Strong phone and verbal communication skills along with active listening skills

Are you looking for an exciting opportunity to use your technical skills to help people? We are looking for a Field Tech Support Specialist to join our team and provide on-site technical support to our customers. You'll be responsible for troubleshooting hardware and software issues, providing training and support, and helping customers get the most out of their technology. If you're passionate about technology and helping people, this could be the perfect job for you!

Field Tech Support Specialist Job Skills:

• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to follow instructions and procedures
• Ability to prioritize tasks and manage time efficiently

What is Field Tech Support Specialist Job Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• Certification in computer hardware, software, and networking systems
• Previous experience in a technical support role
• Knowledge of customer service principles and practices

What is Field Tech Support Specialist Job Knowledge?

• Knowledge of computer hardware, software, and networking systems
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and diagnosing technical issues
• Knowledge of computer security and data protection

What is Field Tech Support Specialist Job Experience?

• Previous experience in a technical support role
• Previous experience in customer service
• Previous experience in a fast-paced environment

What is Field Tech Support Specialist Job Responsibilities?

• Troubleshoot and diagnose technical issues
• Provide technical support to customers
• Install and configure computer