Field Services Engineer Jobs
By Rotork At Las Vegas, NV, United States
Technical experience and/or relevant knowledge of valves, actuators and digital control systems.
Experience of working in a practical engineering environment.
Good understanding of basic electronics, electrical and fluid power theories.
Ability to read and understand electrical, pneumatic and hydraulic schematics and utilization of common test and calibration tools.
Demonstrates the ability to work in stressful situations with difficult clients who are focused on an expeditious resolution.
The Successful Candidate Will Be Someone Who:

Are you looking for an exciting opportunity to use your technical expertise to help customers solve complex problems? We are looking for a Field Services System Engineer to join our team and provide on-site technical support to our customers. You will be responsible for troubleshooting and resolving hardware and software issues, as well as providing training and guidance to customers. If you have a passion for technology and a commitment to customer service, this could be the perfect job for you!

Overview Field Services System Engineer 1 is responsible for providing technical support and maintenance for computer systems and networks. They are responsible for troubleshooting and resolving hardware and software issues, as well as providing technical advice and guidance to customers. Detailed Job Description Field Services System Engineer 1 is responsible for providing technical support and maintenance for computer systems and networks. They are responsible for troubleshooting and resolving hardware and software issues, as well as providing technical advice and guidance to customers. They must be able to diagnose and repair hardware and software problems, as well as install and configure new systems. They must also be able to provide technical support to customers via phone, email, or in-person. Job Skills Required
• Knowledge of computer hardware and software
• Ability to troubleshoot and diagnose hardware and software issues
• Ability to install and configure computer systems
• Knowledge of networking principles and protocols
• Excellent customer service skills
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least 1 year of experience in a technical support role
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• CompTIA Network+ certification or equivalent
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of networking principles and protocols
• Knowledge of operating systems, such as Windows, Linux, and Mac OS
• Knowledge of computer security principles and best practices
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• At least 1 year of experience in a technical support role
• Experience with installing and configuring computer systems
• Experience with troubleshooting and resolving hardware and software issues
• Experience with providing technical support to customers
Job Responsibilities
• Install and configure computer systems and networks
• Troubleshoot and resolve hardware and software issues
• Provide technical support to customers via phone, email, or in-person
• Monitor computer systems and networks for performance and security
• Maintain and update computer systems and networks
• Provide technical advice and guidance to customers
• Document technical support activities