Field Services Coordinator Jobs in Michigan , Employment

Are you looking for an exciting opportunity to join a dynamic team and make a real difference? We are looking for a Field Services Coordinator to join our team and help us provide exceptional customer service. You will be responsible for coordinating field service activities, managing customer relationships, and ensuring customer satisfaction. If you have a passion for customer service and are looking for a challenging and rewarding role, this could be the perfect job for you!

Overview A Field Services Coordinator is responsible for providing technical support and customer service to customers in the field. They are responsible for troubleshooting and resolving customer issues, managing customer accounts, and providing customer service. Detailed Job Description The Field Services Coordinator is responsible for providing technical support and customer service to customers in the field. They are responsible for troubleshooting and resolving customer issues, managing customer accounts, and providing customer service. They must be able to communicate effectively with customers and other staff members, and must be able to work independently and as part of a team. Job Skills Required

• Excellent customer service skills

• Excellent communication skills

• Ability to troubleshoot and resolve customer issues

• Ability to manage customer accounts

• Ability to work independently and as part of a team

• Knowledge of customer service principles and practices

• Knowledge of computer systems and software

• Knowledge of customer service software

Job Qualifications

• High school diploma or equivalent

• Previous experience in customer service or technical support

• Knowledge of customer service principles and practices

• Knowledge of computer systems and software

• Knowledge of customer service software

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of computer systems and software

• Knowledge of customer service software

Job Experience

• Previous experience in customer service or technical support

Job Responsibilities

• Provide technical support and customer service to customers in the field

• Troubleshoot and resolve customer issues

• Manage customer accounts

• Provide customer service

• Communicate effectively with customers and other staff members

• Work independently and as part of a team