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Field Service Account Manager Jobs in Iowa

Service Account Manager - Remote
By Ahead.com At , Remote
2-4 years of relevant IT Service Account Management experience
PMI Project Management Professional (PMP) certification is a plus
Build a strong relationship with key customer staff, client director team, and Managed Services teams and management
Ensure reports are provided to an agreed schedule or on request, including: incident management, account performance, and service unit billing reports.
Good understanding of IT Service Management processes and procedures
Good understanding of IT Project Management principles and techniques
Field Service Manager Jobs
By Burroughs, Inc. At , Remote
Position requires a highly motivated individual with a solid performance history of demonstrated business acumen, leadership and management skills.
5+ years of operations managerial experience.
Experience managing a remote workforce.
Manage team member recognition: Ensure districts and customer engineers are recognized for outstanding contributions.
Ensure compliance and education of all Human Resource policies and state and Federal Labor Laws.
Strong analytical and problem solving skills

Are you an experienced Account Manager looking for a new challenge? We are looking for a Field Service Account Manager to join our team and help us provide exceptional service to our customers. You will be responsible for managing customer relationships, developing and executing strategies to increase customer satisfaction, and driving revenue growth. If you are a motivated self-starter with excellent communication and problem-solving skills, this could be the perfect opportunity for you!

A Field Service Account Manager is responsible for managing customer relationships and providing technical support for products and services. They are responsible for ensuring customer satisfaction and providing technical advice and solutions to customers.

What is Field Service Account Manager Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot and diagnose technical issues
• Knowledge of product and service offerings
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Proficiency in Microsoft Office applications

What is Field Service Account Manager Qualifications?

• Bachelor’s degree in a related field
• Previous experience in customer service or technical support
• Knowledge of customer service principles and practices

What is Field Service Account Manager Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of product and service offerings
• Knowledge of technical support processes and procedures

What is Field Service Account Manager Experience?

• Previous experience in customer service or technical support
• Experience in troubleshooting and diagnosing technical issues

What is Field Service Account Manager Responsibilities?

• Provide technical support and advice to customers
• Troubleshoot and diagnose technical issues
• Manage customer relationships and ensure customer satisfaction
• Develop and maintain product and service offerings
• Monitor customer feedback and provide feedback to management
• Maintain accurate records of customer interactions and transactions