Claims Analyst Ii (Calhoun, Ga, Us, 30701)
By Mohawk Industries At Calhoun, GA, United States
Accurate data entry skills and the ability to calculate figures and amounts, such as discounts, interest, commissions and percentages
Communicating effectively with a wide range of individuals including members of management and other internal and external business contacts
Minimum of 2 years of Customer Service experience required. Internal candidates with at least 1 year of Claims experience preferred
Working knowledge of computers required, including AS400, SAP, Power BI, Microsoft Word, Excel and PowerPoint
Using good listening skills so that customer needs and problems are heard and addressed or resolved.
Negotiate claims and provide resolutions that satisfy our dealers/end users while creating the most favorable financial impact to our company.

Are you looking for an exciting opportunity to join a dynamic team of professionals as a Field Claims Representative II? We are looking for a highly motivated individual who is passionate about providing excellent customer service and has a strong attention to detail. As a Field Claims Representative II, you will be responsible for investigating and resolving complex claims, providing customer service to policyholders, and ensuring compliance with state and federal regulations. If you have a strong work ethic and a desire to make a difference, this could be the perfect job for you!

Overview Field Claims Representative II is a professional who is responsible for investigating and resolving property and casualty claims. They are responsible for conducting field investigations, evaluating damages, and negotiating settlements. They must also ensure that all claims are handled in accordance with company policies and procedures. Detailed Job Description Field Claims Representative II is responsible for investigating and resolving property and casualty claims. They must conduct field investigations, evaluate damages, and negotiate settlements. They must also ensure that all claims are handled in accordance with company policies and procedures. They must also maintain accurate records of all claims and provide timely updates to the claims department. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Ability to work under pressure and meet deadlines
• Knowledge of insurance laws and regulations
• Knowledge of claims processing and procedures
• Proficiency in computer applications
Job Qualifications
• Bachelor’s degree in business, finance, or a related field
• At least two years of experience in claims processing
• Professional certification in claims processing or related field
• Valid driver’s license
Job Knowledge
• Knowledge of insurance laws and regulations
• Knowledge of claims processing and procedures
• Knowledge of customer service principles
• Knowledge of negotiation techniques
Job Experience
• At least two years of experience in claims processing
• Experience in customer service
• Experience in negotiating settlements
Job Responsibilities
• Conduct field investigations to determine the cause of the claim
• Evaluate damages and negotiate settlements
• Maintain accurate records of all claims
• Provide timely updates to the claims department
• Ensure that all claims are handled in accordance with company policies and procedures
• Respond to customer inquiries in a timely manner
• Provide customer service and support to clients