Family Health Advocate Jobs in Tennessee

Do you see yourself in the below bullet points?

You are a calm and serene person unflustered by challenging circumstances.

Your calmness influences calm in other people.

You instantly connect with people and create rapport and trust.

People regularly seek your guidance.

You can’t help but be helpful.

Utilization management intake or status

Timely management of assigned queue tasks requiring research and resolution

Excellent multi-channel communication and problem-solving skills

Ability to communicate effectively in both voice and chat channels, including critical thinking skills, effective typing, grammar, and spelling skills.

Customer service experience within a healthcare contact center, provider office, or healthcare institution

Experience in successful resolution of high level/sensitive customer service issues.