Family Health Advocate Jobs in Pennsylvania

Utilizes critical thinking skills and asks probing questions to identify customer needs and support their healthcare and benefit journey.

Has working knowledge and experience in own discipline.

Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries.

Adheres to organizational policies and procedures, including a designated quiet workspace and appropriate internet speed to work remotely.

Continues to build knowledge of the organization, processes, and customers.

2 – 4 years of experience related to customer advocacy.