Customer Service Rep - Office Administrator
By Nero Air Conditioning & Heating, Inc. At North Haven, CT, United States
overtime, health insurance, a 401(k) plan, paid time off, paid holidays, profit-sharing, and supportive management
Qualifications For a Customer Service Rep - Office Administrator
Ability to type 35+ words per minute (WPM)
Nero Inc. Air Conditioning & Heating
full-time Customer Service Rep - Office Administrator
$25,000 to $65,000 per year
Customer Service Rep(03919) 850 Bridgeport Ave
By Domino's At Shelton, CT, United States

Company Description One of the largest Franchisee in the tristate area. A company where People are first. We love our team members, and we create an environment where you can provide for your ...

Administrative Assistant - Customer Service Rep
By Nero Air Conditioning & Heating, Inc. At North Haven, CT, United States
Ability to type 35+ words per minute (WPM)
Nero Inc. Air Conditioning & Heating
full-time Administrative Assistant - Customer Service Rep
$25,000 to $65,000 per year
Monday through Friday from 7:30 AM to 4:00 PM
WHAT DOES AN ADMINISTRATIVE ASSISTANT - CUSTOMER SERVICE REP DO?

Are you looking for an exciting opportunity to use your customer service skills to make a difference? We are looking for an External Customer Service Rep to join our team and provide exceptional service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have a passion for helping others and a commitment to providing excellent customer service, this is the job for you!

Overview:

External Customer Service Representatives are responsible for providing customer service to external customers. They are the first point of contact for customers and are responsible for responding to customer inquiries, resolving customer complaints, and providing solutions to customer issues.

Detailed Job Description:

External Customer Service Representatives are responsible for providing customer service to external customers. They are the first point of contact for customers and are responsible for responding to customer inquiries, resolving customer complaints, and providing solutions to customer issues. They must be able to effectively communicate with customers, both verbally and in writing, and must be able to provide accurate information in a timely manner. They must also be able to handle customer complaints in a professional manner and be able to provide solutions to customer issues.

What is External Customer Service Rep Job Skills Required?

• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to effectively handle customer complaints
• Ability to provide accurate information in a timely manner
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Knowledge of customer service principles and practices

What is External Customer Service Rep Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to type and use a computer

What is External Customer Service Rep Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of relevant products and services

What is External Customer Service Rep Job Experience?

• Previous customer service experience
• Experience in a customer service role

What is External Customer Service Rep Job Responsibilities?

• Respond to customer inquiries in a timely manner
• Resolve customer complaints in a professional manner
• Provide accurate information to customers
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide solutions to customer issues