Experienced Service Manager Jobs
By Hyundai of Glendale At , Glendale, 91204, Ca $120,000 - $200,000 a year
At least 3 years of automotive service management experience is required.
Must have experience with dealer management systems.
Maintains reporting systems required by general management and the factory.
Monitors and follows up on parts orders with the parts manager to ensure availability.
Strong written and communications skills.
Our goal is to offer the most outstanding customer service possible for all our customers.
Experienced Service Advisor Jobs
By Hyundai of Glendale At , Glendale, 91204, Ca $84,000 - $144,000 a year
Maintain Customer Satisfaction Index (CSI) rating as set by service manager.
Previous automotive experience (2 years minimum) preffered.
Genuine interest in providing an exceptional customer experience.
Excellent communication and interpersonal skills.
Responsibilities include but are not limited to:
Greets customers in a timely, friendly manner and obtains vehicle information.

Are you an experienced Service Manager looking for a new challenge? We are looking for a motivated individual to join our team and help us provide exceptional customer service. You will be responsible for managing our service team, ensuring customer satisfaction, and driving operational excellence. If you are looking for an exciting opportunity to make a difference, this is the job for you!

Overview An Experienced Service Manager is responsible for overseeing the day-to-day operations of a service department. They are responsible for managing staff, ensuring customer satisfaction, and developing strategies to improve service quality and efficiency. Detailed Job Description The Experienced Service Manager is responsible for overseeing the day-to-day operations of a service department. They are responsible for managing staff, ensuring customer satisfaction, and developing strategies to improve service quality and efficiency. The Experienced Service Manager will be responsible for developing and implementing service policies and procedures, monitoring customer feedback, and ensuring that all service staff are properly trained and equipped to provide quality service. The Experienced Service Manager will also be responsible for managing the budget and ensuring that all service-related costs are kept within budget. Job Skills Required
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to manage and motivate staff
• Ability to develop and implement service policies and procedures
• Ability to analyze customer feedback and develop strategies to improve service quality
• Knowledge of service industry trends and best practices
• Knowledge of budgeting and cost management
• Knowledge of safety regulations and procedures
Job Qualifications
• Bachelor’s degree in business, management, or related field
• 5+ years of experience in a service management role
• Proven track record of successful service management
• Ability to work independently and as part of a team
• Strong problem-solving and decision-making skills
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of service industry trends and best practices
• Knowledge of budgeting and cost management
• Knowledge of safety regulations and procedures
Job Experience
• 5+ years of experience in a service management role
• Proven track record of successful service management
Job Responsibilities
• Develop and implement service policies and procedures
• Monitor customer feedback and develop strategies to improve service quality
• Manage staff and ensure customer satisfaction
• Manage budget and ensure all service-related costs are kept within budget
• Ensure all service staff are properly trained and equipped to provide quality service
• Monitor safety regulations and procedures