Executive Director, Enrollment Technology
By Indiana Wesleyan University At , Remote
Ability to manage system management processes, business requirements, solution design and configuration, and user acceptance testing
Oversees all account management activities
Bachelor’s degree in Computer Science, Information Systems, Business Administration or an appropriate combination of education and relevant work experience
Minimum of five (5) years of managerial experience leading teams to deliver successful results
Manages the development and advancement of a comprehensive technology platform to provide an efficient and scalable enrollment infrastructure
Manages caseload and project assignments and escalates as deemed necessary

Are you looking for an exciting opportunity to use your technology skills to make a real difference? We are looking for an Executive Technology Services Analyst to join our team and help us provide the best technology services to our customers. You will be responsible for analyzing customer needs, developing solutions, and providing technical support. If you have a passion for technology and a desire to make a positive impact, this could be the perfect job for you!

A Executive Technology Services Analyst is responsible for providing technical support and services to executive level clients. They are responsible for troubleshooting and resolving technical issues, providing technical advice and guidance, and providing training and support to executive level clients.

What is Executive Technology Services Analyst Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of computer hardware and software
• Knowledge of networking and security
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines

What is Executive Technology Services Analyst Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• 5+ years of experience in a technical support role
• Experience with executive level clients
• Certification in relevant technologies (e.g. Microsoft, Cisco, etc.)

What is Executive Technology Services Analyst Knowledge?

• Knowledge of computer hardware and software
• Knowledge of networking and security
• Knowledge of customer service and communication
• Knowledge of troubleshooting and problem solving

What is Executive Technology Services Analyst Experience?

• 5+ years of experience in a technical support role
• Experience with executive level clients
• Experience in providing technical advice and guidance
• Experience in providing training and support

What is Executive Technology Services Analyst Responsibilities?

• Troubleshoot