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Entry Level Service Technician Jobs in Virginia

It - Field Service Technician (Entry Level)
By Ntegra IT At Virginia Beach, VA, United States
Basic remote access knowledge: VPN, Terminal Services
Assist with defining and documenting knowledge base articles
Consistently meet or exceed requirement performance criteria
Experience with setting up, breaking down and building computers
Previous successful customer service experience
Experience with Microsoft Windows, Microsoft Office, Apple MacOS, iOS and Android products
Entry Level Service Director For Franchised Dealership - $150K+ Annually
By Rosenthal Automotive At Reston, VA, United States
Service Management Staff are already in place
Service Managers with 3 or more years of experience encouraged to apply
Service Manager experience strongly preferred
$150,000+ Annual Income potential based on experience and performance
Experienced and stable Service Advisor staff already in place
Service Director experienced preferred but not required

Are you looking for an exciting opportunity to start your career in the service industry? We are looking for an Entry Level Service Technician to join our team! You will be responsible for providing technical support and maintenance services to our customers. If you have a passion for problem solving and a knack for customer service, this could be the perfect job for you!

Overview Entry Level Service Technician is responsible for providing technical support and service to customers. They are responsible for troubleshooting and repairing customer equipment, as well as providing customer service and support. Detailed Job Description Entry Level Service Technicians are responsible for providing technical support and service to customers. They are responsible for troubleshooting and repairing customer equipment, as well as providing customer service and support. They must be able to diagnose and repair customer equipment, as well as provide technical advice and assistance. They must be able to work independently and as part of a team. Job Skills Required
• Knowledge of customer service principles and practices
• Knowledge of technical support and service
• Knowledge of troubleshooting and repair techniques
• Ability to diagnose and repair customer equipment
• Ability to provide technical advice and assistance
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to work under pressure
• Ability to work with minimal supervision
Job Qualifications
• High school diploma or equivalent
• Technical certification or equivalent experience
• Valid driver’s license
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of technical support and service
• Knowledge of troubleshooting and repair techniques
Job Experience
• Previous experience in a customer service or technical support role is preferred
Job Responsibilities
• Troubleshoot and repair customer equipment
• Provide technical advice and assistance
• Respond to customer inquiries and complaints
• Maintain customer records and documentation
• Ensure customer satisfaction with service and repairs
• Follow safety procedures and regulations