Entry Level Service Advisor Jobs in Colorado , Employment

Are you looking for an exciting new opportunity to start your career in the automotive industry? We are looking for an enthusiastic and motivated Entry Level Service Advisor to join our team! As an Entry Level Service Advisor, you will be responsible for providing excellent customer service and advice to our customers. You will also be responsible for scheduling appointments, maintaining accurate records, and ensuring customer satisfaction. If you are looking for a challenging and rewarding career, this is the perfect job for you!

Overview An Entry Level Service Advisor is responsible for providing customer service and support to customers in a service department. They are responsible for scheduling appointments, providing estimates, and helping customers with their service needs. They must be able to communicate effectively with customers and have a good understanding of the services offered by the service department. Detailed Job Description An Entry Level Service Advisor is responsible for providing customer service and support to customers in a service department. They are responsible for scheduling appointments, providing estimates, and helping customers with their service needs. They must be able to communicate effectively with customers and have a good understanding of the services offered by the service department. They must be able to explain the services offered, answer customer questions, and provide advice and recommendations. They must also be able to handle customer complaints and resolve any issues that may arise. Job Skills Required

• Excellent customer service skills

• Ability to communicate effectively with customers

• Knowledge of the services offered by the service department

• Ability to provide estimates and schedule appointments

• Ability to handle customer complaints and resolve any issues

• Ability to work independently and as part of a team

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of automotive repair and maintenance

• Ability to use computer software programs

• Ability to multitask and prioritize tasks

Job Knowledge

• Knowledge of automotive repair and maintenance

• Knowledge of customer service principles and practices

• Knowledge of the services offered by the service department

• Knowledge of computer software programs

Job Experience

• Previous customer service experience

• Previous experience in a service department

Job Responsibilities

• Scheduling appointments and providing estimates

• Helping customers with their service needs

• Explaining the services offered and answering customer questions

• Providing advice and recommendations

• Handling customer complaints and resolving any issues

• Maintaining customer records and updating customer information

• Working independently and as part of a team