Entry Level Automotive Service Advisor / Writer | $40-$55K, Weekends Off | Cimarron Hills

Company Description

Christian Brothers Automotive

Benefits:

• Paid Vacation & Paid Holidays
• $40-$55K for Entry Level Advisor Candidates
• On-Going Training & Career Advancement
• Closed Every Weekend To Spend Time With Family & Friends
• Matching Retirement Plans
• Healthcare Benefits Available
• Chaplain Care Support Available
• Employee Appreciation Events
• Locally Owned and Operated

Job Title:

Automotive Service Advisor / Writer

Location:

7919 Silicon Heights, Colorado Springs, CO 80939

Job Overview:

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.

Service Advisors have the responsibility of taking our customer through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

• Greet every customer that enters our facility with hospitality and respect
• Manage the store’s workflow in an effective and efficient manner
• Build long-term relationships between the store, yourself and the customer
• Shuttle customers as needed in CBA branded vehicle
• Other duties as assigned.
• Maintain a positive attitude and team atmosphere at all times
• Present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Directs, coordinates, and participates in performing customer service activities
• Work together as a team and assist other employees as needed.
• Communicate on the phone in a clear professional manner
• Ensure that all repairs are performed to proper specifications.

Qualifications

Qualifications:

• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role
• Driving record acceptable to our current insurance carrier
• Current driver’s licenses
• Proficiency in Windows based computer software and automotive store applications

Physical Requirements:

• Keeping a brisk work pace in a high-volume environment
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 270+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.