Field Service Tech / Customer Service Rep - Entry Level; Training Provided
By Comcast At , Franklin $17 an hour
Demonstrates the ability to navigate digital tools including work order management and digital diagnostics.
Obtain and maintain appropriate licensing and/or background checks based on federal, state, or municipality requirements where applicable.
Completes required training and pass certification tests within specified timeframe.
** $2,500 Sign-on Bonus **
$17/hour + 5% quarterly bonuses
Paid Time-Off (PTO), Paid Vacation, Flex Time, and Floating Holidays (Generous PTO package after first 90 days of employment)

Are you looking for an exciting opportunity to use your technical skills in a field service role? We are looking for a motivated and detail-oriented Entry Level Field Service Technician to join our team. You will be responsible for providing on-site service and support to our customers. If you have a passion for problem-solving and a desire to help others, this could be the perfect job for you!

Overview:

An Entry Level Field Service Technician is responsible for providing technical support and maintenance services to customers in the field. They are responsible for troubleshooting, diagnosing, and repairing a variety of equipment and systems. They must be able to work independently and be able to travel to customer sites.

Detailed Job Description:

Entry Level Field Service Technicians are responsible for providing technical support and maintenance services to customers in the field. They must be able to troubleshoot, diagnose, and repair a variety of equipment and systems. They must be able to work independently and be able to travel to customer sites. They must be able to read and interpret technical manuals and schematics. They must be able to communicate effectively with customers and other technicians. They must be able to provide customer service and technical support.

What is Entry Level Field Service Technician Job Skills Required?

• Technical knowledge and experience in troubleshooting, diagnosing, and repairing a variety of equipment and systems.
• Ability to read and interpret technical manuals and schematics.
• Ability to work independently and travel to customer sites.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment.
• Ability to lift and carry heavy equipment.

What is Entry Level Field Service Technician Job Qualifications?

• High school diploma or equivalent.
• Technical certification or degree in a related field.
• Previous experience in a technical field service role.
• Valid driver’s license and clean driving record.

What is Entry Level Field Service Technician Job Knowledge?

• Knowledge of electrical and mechanical systems.
• Knowledge of safety procedures and protocols.
• Knowledge of customer service principles and practices.
• Knowledge of computer systems and software.

What is Entry Level Field Service Technician Job Experience?

• Previous experience in a technical field service role.
• Previous experience in customer service.
• Previous experience in troubleshooting and repairing equipment.

What is Entry Level Field Service Technician Job Responsibilities?

• Provide technical support and maintenance services to customers in the field.
• Troubleshoot, diagnose, and repair a variety of equipment and systems.
• Read and interpret technical manuals and schematics.
• Communicate effectively with customers and other technicians.
• Provide customer service and technical support.
• Travel to customer sites.
• Maintain accurate records of service calls.