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Entry Level Enrollment Associate Jobs in Maryland

Entry-Level Enrollment Specialist Jobs
By Ally Behavior Centers At Rockville, MD, United States
Has experience using a CRM
Has keen attention to detail and excellent probelm solving skills
Assisting with and helping to improve the enrollment process and experience
Supporting external and internal communications efforts that help enrich culture and experience for our staff and families we serve
Two to five years of experience working in a fast-paced marketing agency or in-house marketing department required
The ability to juggle multiple projects at a time while maintaining professionalism and high quality written and oral communication skills

Are you looking for an exciting opportunity to jumpstart your career in the enrollment field? We are looking for an Entry Level Enrollment Associate to join our team and help us grow our business. As an Enrollment Associate, you will be responsible for managing the enrollment process for our clients, ensuring accuracy and timeliness of all enrollment activities. If you are a motivated individual with a passion for customer service and a desire to learn, this could be the perfect job for you!

Overview An Entry Level Enrollment Associate is responsible for providing customer service and enrollment assistance to customers. They are responsible for helping customers with enrollment in various programs, such as health insurance, retirement plans, and other benefits. They must be able to explain the details of the programs to customers and answer any questions they may have. Detailed Job Description The Entry Level Enrollment Associate is responsible for providing customer service and enrollment assistance to customers. They must be able to explain the details of the programs to customers and answer any questions they may have. They must be able to accurately enter customer information into the system and ensure that all paperwork is completed correctly. They must also be able to provide customer service to customers who have questions or need assistance with their enrollment. Job Skills Required
• Excellent customer service skills
• Ability to explain complex information in a simple and understandable way
• Ability to accurately enter customer information into the system
• Ability to handle customer inquiries and complaints
• Knowledge of various programs and benefits
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of various programs and benefits
• Ability to work in a fast-paced environment
• Excellent communication and interpersonal skills
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of various programs and benefits
• Knowledge of computer systems and software
• Knowledge of data entry and filing procedures
Job Experience
• Previous customer service experience
• Previous data entry experience
• Previous experience working with various programs and benefits
Job Responsibilities
• Provide customer service and enrollment assistance to customers
• Explain the details of the programs to customers and answer any questions they may have
• Accurately enter customer information into the system
• Ensure that all paperwork is completed correctly
• Provide customer service to customers who have questions or need assistance with their enrollment
• Assist customers with enrollment in various programs, such as health insurance, retirement plans, and other benefits