Enterprise Administrative Support Coordinator Jobs in New York

Bachelor’s degree or an acceptable equivalent combination of education and experience.

Manage the Senior Director’s calendars and activities, and triage inbound requests from internal and external stakeholders.

Have a demonstrated commitment to empowering immigrants and refugees and elevating their voices and experiences through the Fund’s work.

Exceptional verbal and written communication skills.

Strong strategic thinking, planning and analytical skills.

Ability to use independent judgment and work under pressure on competing responsibilities with resilience, and a high level of ownership.

Should have experience in evaluating business processes associated with information technology solutions;

Coordinating and providing administrative support services to Contractor staff and Customer

Supporting the provision of services or production of project deliverables and performing administrative functions required to complete tasks

Providing graphics and editorial support services and desktop publishing services

Maintaining version control of project documents

Providing direct support to consulting staff, including supporting the development of all deliverables

1-3 years of relevant experience, required.

High School Diploma or equivalent required.

Full Time, Days, 9:00 AM – 5:00 PM

Responsibility and accountability for managing escalations with experience communicating and engaging at various organizational, customer management, and executive levels.

Identify customer service trends as they pertain to Enterprise offerings, define system improvements, and develop/refine satisfaction goals.

Manage customer support projects from initiation to completion, ensuring that all project goals are met on time.

Suggests, manages, and implements special projects to assist Enterprise Account Managers and/or other teams.

Implement production, productivity, quality, and customer-service standards.

Keep abreast of industry trends and best practices in customer support and share insights with the team.