Program Specialist 2 - Enrollment Services
By Seattle Community Colleges At , Seattle, 98122

Program Specialist 2 - Enrollment Services

Are you looking for an exciting opportunity to make a difference in the lives of employees? We are seeking an Employee Services Specialist to join our team and provide exceptional customer service to our employees. You will be responsible for providing support and guidance to our employees, ensuring their needs are met and their questions are answered. If you are passionate about helping others and have a strong customer service background, this could be the perfect job for you!

Overview Employee Services Specialists are responsible for providing a wide range of services to employees, including payroll, benefits, and other employee-related services. They are responsible for ensuring that employees receive accurate and timely payments, as well as providing support and guidance to employees on a variety of topics. Detailed Job Description Employee Services Specialists are responsible for providing a wide range of services to employees, including payroll, benefits, and other employee-related services. They are responsible for ensuring that employees receive accurate and timely payments, as well as providing support and guidance to employees on a variety of topics. They must be knowledgeable about the company’s policies and procedures, and must be able to communicate effectively with employees. They must also be able to handle confidential information with discretion. Job Skills Required
• Excellent customer service skills
• Knowledge of payroll and benefits systems
• Ability to communicate effectively with employees
• Ability to handle confidential information with discretion
• Knowledge of company policies and procedures
• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Proficiency with computer software programs
Job Qualifications
• Bachelor’s degree in Human Resources, Business Administration, or a related field
• At least two years of experience in a customer service or human resources role
• Knowledge of payroll and benefits systems
• Proficiency with computer software programs
Job Knowledge
• Knowledge of payroll and benefits systems
• Knowledge of company policies and procedures
• Knowledge of customer service principles
• Knowledge of human resources principles
• Knowledge of labor laws and regulations
Job Experience
• At least two years of experience in a customer service or human resources role
• Experience with payroll and benefits systems
• Experience working with confidential information
• Experience working with computer software programs
Job Responsibilities
• Process payroll and benefits for employees
• Provide support and guidance to employees on a variety of topics
• Ensure accuracy and timeliness of payments
• Maintain employee records and confidential information
• Assist with employee onboarding and offboarding
• Assist with employee training and development
• Assist with employee relations issues
• Assist with employee recruitment and selection