Support Specialist Jobs
By Alliance for Clinical Trials in Oncology At Boston, MA, United States
Conduct system administration as needed, including, but not limited to, user management and system communications.
Assist with conducting effective change management.
Excellent organizational and problem-solving skills; takes a detail-oriented approach to tasks.
Knowledge of clinical research operations and workflows.
Knowledge of ICH GCP and FDA Code of Regulations.
1-2 years experience in pharmaceutical, academic research organization, clinical research organization, and/or information technology preferred.
Support Specialist Jobs
By Veracross At Wakefield, MA, United States
Industry knowledge of the K-12 private school sector and other education SaaS products a plus
Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits
Manage and prioritize multiple open cases at one time
Identify, update, and maintain internal and external knowledgebases in order to improve support documentation deficiencies
Bachelor’s Degree or equivalent customer service experience
2-3 years experience working in client support in the software industry

Are you looking for an exciting opportunity to use your EDI expertise? We are looking for an EDI Support Specialist to join our team and help us provide the best EDI solutions to our customers. You will be responsible for troubleshooting and resolving EDI issues, as well as providing technical support and training to our customers. If you have a passion for EDI and are looking for a challenging and rewarding role, then this is the job for you!

EDI Support Specialist job is responsible for providing technical support to customers and internal staff in the use of EDI (Electronic Data Interchange) systems. This includes troubleshooting, installation, configuration, and maintenance of EDI systems.

What is EDI Support Specialist Skills Required?

• Knowledge of EDI standards, such as X12, EDIFACT, and XML
• Proficiency in EDI mapping software
• Ability to troubleshoot and debug EDI systems
• Excellent customer service and communication skills
• Ability to work independently and as part of a team

What is EDI Support Specialist Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• 2+ years of experience in EDI support
• Knowledge of EDI standards and protocols
• Experience with EDI mapping software
• Understanding of EDI data formats

What is EDI Support Specialist Knowledge?

• Knowledge of EDI standards, such as X12, EDIFACT, and XML
• Knowledge of EDI mapping software
• Understanding of EDI data formats
• Understanding of EDI security protocols
• Knowledge of EDI transaction sets

What is EDI Support Specialist Experience?

• 2+ years of experience in EDI support
• Experience with EDI mapping software
• Experience