Claims And Disputes Specialist
By U.S. Bank At United States
Two or more years of related work experience, or a relevant combination of education, training, and experience
Well-developed research and analytical abilities
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Competent clerical skills and strong attention to detail is necessary for all roles
High school diploma or equivalent
Ability to follow defined procedures, policies and precedents
Senior Disputes Analyst Jobs
By Marqeta At United States
Working knowledge of Reg E, Z, data privacy and other regulatory requirements for dispute management
Manage inbound escalations from multiple sources to resolution and identification of potential processing problems requiring escalations to product and engineering teams
Coordinate with our Issuing Bank partners to ensure that Marqeta is compliant with their requirements for monitoring, reporting, and dispute resolution.
3 - 5+ years of relevant experience (financial services, payment industry, etc)
Experience in direct customer interaction; ability to talk through complex cases and render positive outcomes
Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules
Investigator I Jobs
By Elevance Health At United States
Knowledge of Plan policies and procedures in all facets of benefit programs management with heavy emphasis in negotiation preferred.
Receive offers of settlement for review and discussion with management.
Preparation of statistical/financial analyses and reports to document findings and maintain up-to-date electronic case files for management review.
Communication skills, both oral and written required for contact with all customers, internal and external, regarding findings.
Fraud certification from CFE, AHFI, AAPC or coding certificates preferred.
National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint
Disputes Resolution Specialist Jobs
By True Link At United States
At least 2 years of experience with the dispute management process for a fintech company, startup, or bank
Strong Microsoft Office or Google Workplace skills; ideally experience using Slack
Manage the end-to-end process of investigating card fraud and transaction disputes
Manage reporting to our banking partner and internal stakeholders
Interest in or experience with process improvement for back-office operations (ideally in a financial services environment)
Excellent written and verbal communication skills for interfacing with customers, vendors, and internal teams
Disputes Operations Supervisor - Remote
By PSCU At United States
Assist with onboarding new Disputes Operations services, systems, and tools using strong change management and project management skills.
Resolve manager-level call and case critical issues satisfactorily using excellent judgement and decision-making skills.
Maintain knowledge of statistical reporting to manage production and metrics and general department operations.
Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Engage direct reports including skill development, coaching, career pathing, accountability and developing of team identity and morale.
Manage daily and monthly agent performance standards, including those pertaining to quality and quantity.
Claims & Disputes Specialist 2-Remote
By U.S. Bank At United States
Two or more years of related work experience, or a relevant combination of education, training, and experience
Well-developed research and analytical abilities
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
Competent clerical skills and strong attention to detail is necessary for all roles
High school diploma or equivalent
Ability to follow defined procedures, policies and precedents