Dispatcher Overnight Shift Jobs in Missouri

Excellent customer service and effective communications skills.

Correctly receives and processes emergency "911" and non-emergency telephone requests for ambulance/emergency medical assistance.

Utilize sophisticated Computer Aided Dispatch (CAD) system, which assists in monitoring, updating and controlling the locations and movements of units.

Receives requests for pre-scheduled/non-emergency ambulance and wheelchair van transportation.

Obtains and provide mapping and routing information to units.

Works closely with customers to ensure the destination facility can accommodate the patient in the method by which they are transported.

Maximize call volume by efficiently dispatching and communicating with department managers and technicians

Dispatch technicians to service calls based on technical skills, priority, and geographic location

Excellent customer service and phone skills

Answer incoming service calls from customers

Organize, prioritize and schedule all incoming customer service calls with the technicians

Contact customers regarding expected time of arrival