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Director Patient Experience Jobs

Patient Experience Representative Jobs
By CHOICE Healthcare Services At Las Cruces, NM, United States
Document in patient management system and shared tracking files the results of contact.
Excellent compensation and comprehensive benefit package
1+ years of customer service experience, preferably in a call center environment
Position is 100% remote and we provide equipment and ongoing support.
Patient Experience Representative (Bilingual in Spanish preferred)
Care for your wellbeing and work-life balance
Patient Experience Representative Jobs
By CHOICE Healthcare Services At Tucson, AZ, United States
Document in patient management system and shared tracking files the results of contact.
Excellent compensation and comprehensive benefit package
1+ years of customer service experience, preferably in a call center environment
Position is 100% remote and we provide equipment and ongoing support.
Patient Experience Representative (Bilingual in Spanish preferred)
Care for your wellbeing and work-life balance
Patient Experience Representative Jobs
By CHOICE Healthcare Services At Reno, NV, United States
Document in patient management system and shared tracking files the results of contact.
Excellent compensation and comprehensive benefit package
1+ years of customer service experience, preferably in a call center environment
Position is 100% remote and we provide equipment and ongoing support.
Patient Experience Representative (Bilingual in Spanish preferred)
Care for your wellbeing and work-life balance
Patient Experience Specialist Jobs
By AltaMed Health Services At Los Angeles, CA, United States
Manage Patient Experience department projects to ensure timeliness, budget compliance and accountability to ensure successful outcomes.
Support other disciplines within the Patient Experience Department and perform other duties as assigned.
Graduation from an accredited college or university with courses in educational methods, personnel administration, applied psychology, or English (Master’s degree preferred).
A minimum of 2 years successful experience developing and leading patient experience strategies, projects and programs required.
Experience in the delivery of training programs, preferably in healthcare organizations preferred.
Certified Patient Experience Professional preferred.
Patient Experience Administrator Jobs
By Montefiore Medical Center At , Yonkers, 10701, Ny $86,250 a year

The Patient Experience Project Administrator is responsible for managing various health system strategic initiatives and programs geared specifically to improving the patient experience and ...

Patient Experience Specialist Jobs
By Athletico At Ohio, United States
Drive consistent, seamless patient journey experience
Support development and execution of patient experience and design improvement plans based on patient feedback surveys
2 years of experience as Athletico Patient Experience Coordinator
Ensure that PECs thoroughly understand Billing Center (BC) and time of service collections procedures and coordinate coaching and communications as indicated
Support development and maintenance of the patient complaint resolution process
Proficient with the use of MS Office and Outlook
Patient Experience Specialist Jobs
By The Boston Center for Facial Plastics At Boston, MA, United States
Computer skills: 1 year (Required)
High school or equivalent (Preferred)
Customer service: 3 years (Required)
Aesthetic edicineM: 1 year (Required)
Salary: $20.00 - $25.00 per hour
Sr. Director, Patient Acquisition
By Reverba At United States
Collaborate with marketing, sales, and customer service teams to ensure a seamless health consumer experience
Manage health consumer acquisition campaigns across various channels (e.g., social media, email marketing, direct mail, live events)
15+ years’ experience in Marketing, Agency and/or Pharma experience.
Proven track record developing team members to assume increased responsibilities.
Experience leading and implementing all elements of marketing plan including branding, tactical implementation and ongoing oversight and measurement.
Demonstrated ability to manage budgets and resources and deliver projects on time and on budget.
Director, Oncology Patient Experience - Strategic Operations Services (Virginia)
By McKesson At Virginia, United States
Superior project management skills with demonstrated experience successfully managing a cross-functional or cross-departmental team on a complex project
Effectively communicate with customers, vendors, key stakeholders and management on all aspects of programs/projects.
Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation
Manages internal/external communications and provide regular project updates to Sr. Leadership
Typically requires 12+ years of experience as an oncology operations leader or an oncology operations consultant
Must have experience working in an oncology center
Director Patient Experience Jobs
By Clinical Management Consultants At Plainview, NY, United States

An acute care hospital in beautiful New York is looking for a Director Patient Experience to join their growing team! This 300+ bed hospital is known for commitment to care and growth as a community. ...

Patient Experience Coordinator Jobs
By Tampa General Hospital At Tampa, FL, United States
Minimum three (3) years of experience in patient satisfaction, patient relations, process improvement, customer service or other related field.
Excellent communication skills, both written and oral.
Excellent interpersonal skills including team building, individual and group performance improvement and crucial conversation.
Strong computer skills in Microsoft Excel, Word and PowerPoint.
Master’s degree preferred in nursing, communications, psychology, health care administration or other related field.
Ability to analyze and interpret patient satisfaction and other organizational performance data
Patient Experience Coordinator - F/O
By Blue Cross Blue Shield of Arizona At Phoenix, AZ, United States
Lead the scheduling and patient visit coordination functions within the practice management system
Experience in a patient-facing or customer facing position
Excellent patient or customer service and communication skills
Up to 18 days PTO, 11 paid holidays
8 hours paid Volunteer hours to serve our community!
Medical, Dental and Vision Coverage
Patient Experience Coordinator Jobs
By University of Maryland Medical System At Linthicum, MD, United States
Manages and plans ongoing programs in performance arts for the benefit of patients, visitors and staff.
Bachelor’s degree required. Will accept equivalent experience in lieu of degree or a combination of experience/education totaling 4 years.
Provide administrative support and manages the day to day operations of the Patient & Family Hospitality Center (PFHC).
Uses effective communication, engagement and critical thinking skills to serve guests by answering inquiries in person or by phone.
Works with Volunteer Services manager to grow volunteer program including, recruiting, training, and volunteers for PFHC.
Assists with maintaining Patient Experience volunteer activity.
Patient Experience Officer Jobs
By NYC Health + Hospitals At New York City Metropolitan Area, United States
3. Satisfactory equivalent of education, training, and/or experience.
NYC Health and Hospitals offers a competitive benefits package that includes:
Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Assumes responsibility for personal growth by keeping current with care experience literature, research, and other publications
• Regularly provides suggestions or proposals to improve patient/family/caregiver experience
Retirement Savings and Pension Plans
Patient Experience Specialist Jobs
By Sono Bello At Bellevue, WA, United States
Greet all patients, and offer beverage
Benefits Package including Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and paid holidays.
No work on Holidays or night shifts so you can have a normal/regular life balance
Work in “happy medicine”; treating patients who are excited about improving their lives
An opportunity to work in the growing fast paced world of aesthetics
A small practice feel, with big company support
Patient Experience Coordinator North
By Saint Luke's Health System At Kansas City, MO, United States
The patient experience coordinator will facilitate communication between patients and the institution via a structure and program management perspective.
We value knowledge, experience, and expertise to improve patient outcomes and quality care.
Saint Luke’s offers competitive salaries and benefits packages to all of their employees, click here to find out more.
Takes patient grievances and concerns. Uses conflict negotiation skills to resolve concerns.
Collaborates with system education and quality resources to improve patient satisfaction.
Assesses the environment and make recommendations for corrective actions and policy changes to improve the patient experience.
Director Patient Experience & Culture
By Long Island Community Hospital At , New York, Ny
Understands and promotes programs to support and educate employees on developing strong cultural competency skills.
Establishes policies and protocols for all team members within the hospital in order to enhancing the patient experience.
Collaborates with physicians, nurse leaders, department heads and managers to integrate new patient centered programs and initiatives into the organization.
Utilizes innovative approaches to be an integral force in leading transformational change.
Tracks progress as well as areas for continuous improvement and proactively providing feedback to all constituents.
Collaborates in the overall development, planning and implementation of strategy, goals and objectives regarding patient centered care.
Patient Experience Manager Jobs
By Athletico At North Carolina, United States
2 years of operations management experience required; preferably in a Healthcare environment.
Deploy process-oriented change management communications in the field.
Serve as centralized liaison to the field on functions related to the patient experience and billing support.
Develop and support implementation of SOPs in the field, maintaining, periodically updating and improving centralized repository of best practices and SOPs.
High School Diploma or GED
Proven track record of developing and motivating a high performing team
Student Assistant - Patient Experience
By The Ohio State University Wexner Medical Center At , Columbus, 43210, Oh

The Department of Patient Experience is responsible for the operations of first encounter guest relations functions within the OSU Wexner Medical Center at the information desks. Guest ...

Manager, Patient Experience Jobs
By Hackensack Meridian Health At , Township Of Brick, 08724, Nj
Education, Knowledge, Skills and Abilities Required:
Education, Knowledge, Skills and Abilities Preferred:
Coach and educate human experience team members on grievance management initiatives and standards.
Management skills to include competency in budget, human resource management, process improvement.
Manage all aspects and functions of the Office of Patient Experience
Deliver human experience education and coaching programs for the organization.

Are you passionate about creating a positive patient experience? We are looking for an experienced Director of Patient Experience to lead our team in providing exceptional care to our patients. As the Director, you will be responsible for developing and implementing strategies to ensure that our patients receive the highest quality of care. If you are an innovative leader with a commitment to excellence, we want to hear from you!

Overview The Director of Patient Experience is responsible for leading the development and implementation of a comprehensive patient experience strategy that will ensure a positive patient experience across all care settings. This role will work collaboratively with all stakeholders to ensure that the patient experience is at the forefront of all decisions and initiatives. Detailed Job Description The Director of Patient Experience will be responsible for developing and implementing a comprehensive patient experience strategy that will ensure a positive patient experience across all care settings. This role will work collaboratively with all stakeholders to ensure that the patient experience is at the forefront of all decisions and initiatives. The Director will be responsible for leading the development of patient experience initiatives, including but not limited to, patient satisfaction surveys, patient feedback systems, patient education programs, and patient advocacy initiatives. The Director will also be responsible for developing and implementing a comprehensive patient experience training program for all staff. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to lead and motivate a team
• Ability to develop and implement patient experience initiatives
• Knowledge of patient experience best practices
• Knowledge of healthcare regulations and standards
• Ability to analyze data and identify trends
• Ability to develop and implement patient education programs
• Ability to develop and implement patient advocacy initiatives
Job Qualifications
• Bachelor’s degree in healthcare administration, business administration, or related field
• 5+ years of experience in healthcare administration or related field
• Experience in patient experience initiatives
• Knowledge of healthcare regulations and standards
• Knowledge of patient experience best practices
Job Knowledge
• Knowledge of healthcare regulations and standards
• Knowledge of patient experience best practices
• Knowledge of patient education programs
• Knowledge of patient advocacy initiatives
Job Experience
• 5+ years of experience in healthcare administration or related field
• Experience in patient experience initiatives
Job Responsibilities
• Develop and implement a comprehensive patient experience strategy
• Lead the development of patient experience initiatives
• Develop and implement patient experience training programs
• Analyze data and identify trends
• Develop and implement patient education programs
• Develop and implement patient advocacy initiatives
• Monitor and evaluate patient experience initiatives
• Ensure compliance with healthcare regulations and standards