Guest Service Representative - Homewood Suites By Hilton Clovis
By G&B HOTEL EMPLOYEE LEASING LLC At , Clovis, 93612 $16 - $17 an hour
Use personal judgment and specialized knowledge to give information to people.
Minimum 3 months hospitality, general office, accounts receivable or customer service experience.
Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions.
Keep records of room availability and guests’ accounts. May make, confirm and cancel reservations for guests.
Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard.
Take the initiative to greet guests in a friendly and warm manner.