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Director Of Member Services Jobs

Director Of Member Services & Events
By Atlantic Fields At , Hobe Sound, 33455
Manage member services and valet staff including scheduling, hiring, training, and performance management.
Work with General Manager and Public Relations team to promote positive experiences, including photography.
Work closely with Sales to create exceptional experiences for prospects/visitors.
Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
Medical, Dental, and Vision Benefits (Full-Time Year Round Only)
Ensure the team is providing the highest level of service to members/guests through inspection, training, and coaching.
Director Of Sales And Member Services
By PruittHealth At , Norcross, 30093, Ga
Develop and execute an annual sales plan, competitive analysis and budget approved by PruittHealth Premier management team.
Report sales and sales related activity and results to PruittHealth Premier management.
Coordinate with IT and Operations management for maintenance and development of the PruittHealth Premier customer relations management processes.
Minimum 5 years in Medicare Advantage sales management
Utilizing competitive perspective and market knowledge to position PruittHealth Premier as the carrier of choice
Manage direct reports which will include internal marketing, sales and member services team members.
Director, Member Services And Operations
By University of Southern California At Los Angeles, CA, United States
Bachelor’s Degree. Combined experience/education as substitute for minimum education
3 Years. Combined experience/education as substitute for minimum experience
Manages, consults and participates in member services initiatives, communications and data collection projects as needed.
Oversees facilities operations, including physical plant and IT needs as needed.
Assists in the development and production of alumni reports of activities and alumni population data for USC Alumni Association use.
Director, Member Services and Operations
Director, Member Services Jobs
By Progyny, Inc. At New York City Metropolitan Area, United States
Responsibility for ongoing comprehensive performance management.
Have experience in the healthcare/ health insurance/employee benefits industry.
Taking ownership of the member’s experience from beginning to end.
Works with direct reports to develop and implement departmental strategies and manage the implementation and ongoing strategy.
Ensure risks associated with the member experience are effectively identified, measured, monitored, and controlled.
5+ years of people leadership experience in building, managing and/or developing high-performing teams.
Coordinator Of Member Services
By HealthFitness At Cambridge, MA, United States
Create and send out a bi-weekly staff newsletter and communicate content to all members of the Recreational Sports Management Team (RSMT).
Manage towel service operations including inventory, purchasing, cancellations, collection of past dues, and monthly reporting.
Perform Member Services and POC staff frontline responsibilities as appropriate.
High school diploma or GED along with 2+ years related industry experience required.
Strong interpersonal communication and customer service skills with the ability to motivate others.
Collect staff availability and assist with the monthly frontline Member Services schedule.
Director, Member Services (Remote Within Usa)
By Molina Healthcare At United States
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Dynamic leadership for Contact Center management team and agents.
Sets a positive example for others and builds our Molina culture by modeling our vision and values in their daily actions.
Strong leader, ability to develop teams focused on delivering great healthcare service to a population that has often been underserved.
Meets and exceeds department KPI's including productivity and service quality goals. Implements strategies to meet/exceed goals.
Drives process improvements to ensure performance standard goals including quality goals are met
Member Services Director Jobs
By American College of Cardiology (ACC) At , Remote
Excellent organizational skills including time management, attention to detail, and multi-tasking.
Bachelor’s Degree in business, management, communications or healthcare field.
Assist Finance in helping to work any overdue account receivables for membership.
Exceptional customer service skills in working with clients/members and internal stakeholders.
Superior interpersonal and communication skills (written and verbal).
. Please note that these offerings may change at any time.
Sr. Director, Membership And Member Services
By National Business Aviation Association At , Washington, 20005, Dc
Strong management/multi-tasking skills including the ability to organize and manage multiple priorities
Acts as liaison to our Web/IT team to initiate and manage membership requirements pertaining to the website or Fonteva
Develop and manage processes for identifying member needs.
Initiate and manage strategic partnerships with other auxiliary-related associations and groups to help recruitment and retention of membership
Develop and manage process for member feedback on programs and services
Supervises employees including, Member Services Representatives; Senior Manager, Membership (commissioned sales); and the Marketing Analyst.
Director, Member Services (Cx)
By Employer Direct Healthcare At Dallas, TX, United States
Five Years of Customer Operations Management experience REQUIRED.
Drive accountability and understanding via metrics management on critical KPIS
Monitor and report project updates to senior management
Partners with other departments to ensure effective roll outs and overall trends in delivery are understood and managed
Proven experience building, inspiring and scaling Customer Service teams
Strong written and verbal communication skills
Director Of Events And Member Services
By Lakewood Yacht Club At Seabrook, TX, United States

Lakewood Yacht Club in Seabrook, TX is looking for a Director of Events and Member Services. This position is an integral part of the management team and is responsible for private and club events. ...