Vp Tech Infrastructure And It Operations
By Coastal Credit Union At , Raleigh, 27609
At least eight years' management/leadership and staff development experience.
Ensuring effective utilization of our service and incident management system-Service Desk
Providing stability and control through change and release management of our systems
College degree in computer science/technology, business administration, or related field; with ITIL and PMP certification preferred. Equivalent experience may be considered.
Building a knowledge base of common customer questions
Managing the teams that perform all changes to the technical infrastructure resulting from changing regulatory, business, project, and/or support requirements