Director Of Guest Relations Jobs in Pennsylvania

10 years’ experience including a minimum of 5 years of progressive management experience; sales and retail supervisory experience preferred

Exceptional people management and coaching skills

Ability to build relationships with peers, cross-functional counterparts, and upper management

·Oversee operations management including hiring, recruiting, onboarding, re-ordering, stocking and other operational processes

Bachelor’s degree required or equivalent experience

Must be able to work well independently and to manage, train, and motivate others

Attention to details with good organizational and efficient time management skills.

Any other tasks/duties as requested by management.

Update group information. Maintain, monitor, and prepare group requirements. Relay information to appropriate personnel.

Receive information from the previous shift manger and pass on pertinent details to the oncoming manager.

Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests’ managers and other employees.

Perform special projects and other responsibilities as assigned.