Senior Director, Client & Delivery Excellence (Patient Services)
By EVERSANA At Mason, OH, United States
10+ years’ healthcare operations management experience; Patient Support Programs experience
10+ years’ experience in patient/hub services, pharmacy services, account management preferred
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
Ensuring work is accomplished effectively by managing employee performance, workforce management and other resources
Client, vendor, and program partners relationship management
Established record of utilizing tact, diplomacy, good judgment and negotiation skills to achieve mutually beneficial goals for an organization