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Digital Support Analyst Jobs

Digital Analyst Jobs
By United Airlines At Chicago, IL, United States
• 5 + years of combined related work experience and completed higher education
• Knowledge of the latest accessibility technologies and trends
Applicants for the Accessibility Tester role are required to have these qualifications:
• Knowledge of digital accessibility and inclusion
• Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA, WCAG)
• Experience using accessibility evaluation tools and frameworks
Sr. Analyst, Support And Operations - Digital
By Ralph Lauren At New York, NY, United States
Experience in Computer Science, Information Systems, Project management or other related field, or equivalent work experience.
Strong organizational, time management, communication, process orientation and problem-solving skills with multiple clients/vendors/projects.
Knowledge of the ecommerce business model (i.e. Fulfillment/Shipping needs, Customer Service, User Experience, promotions planning, etc.) a plus.
At least 3 - 5 years hands on technical experience in ecommerce or OMS development, software quality assurance or infrastructure environments.
Sterling OMS and/or Salesforce Commerce Cloud experience required.
Excellent written and verbal communication skills.
Digital Analyst Jobs
By 85SIXTY At Del Mar, CA, United States
1 - 3 years of experience working with tag management systems, such as Google Tag Manager, Adobe Tags (Launch), or Tealium
Manage business tagging and tracking operations to support both small and large-scale digital marketing initiatives
Configure analytics tools to accurately manage information about key business objectives and key performance indicators
1 - 3 years of experience working with web analytics tools, such as Adobe Analytics or Google Analytics
1 - 3 years of marketing, media, and advertising measurement experience (Google Ads, Microsoft Ads, Facebook Ads, DCM Floodlight, etc.)
Experience with standard web languages, such as HTML, CSS, and JavaScript
Digital Analyst Jobs
By Prestige Staffing At United States
Creating reports for management and other team members to update on website performance and to highlight growth opportunities
In-depth knowledge of Google Analytics and Google Tag Manager required.
3-5 years of relevant experience
Basic knowledge of HTML, CSS, and JavaScript.
Implementing tagging and configuration that ensures data collection is accurate and adequate to your business needs,
Working with web development team to ensure website code is suitable for tracking implementation
Digital Analyst Jobs
By Shift Digital At Birmingham, MI, United States
1-3 years of experience in an Analytics capacity desired.
Excellent communication and presentation skills are expected
Experience in Automotive vertical a plus, but not required
Collaborate with an energetic team of analysts at one of the Top Places to Work in metro Detroit
Analyze data including: Website Performance, Customer Leads, Dealer Sales, Inventory, Digital Advertising, Field Training, Mystery Shop, & more!
Produce and deliver recurring and ad-hoc reporting, allowing clients and internal teams to make timely business decisions. For example, you might:
Digital Analyst Jobs
By Intermountain Healthcare At , Broomfield, Co $32.51 - $57.77 an hour
Knowledge of HTML, Photoshop, Google Analytics and previous experience with content management platforms required.
Google certification preferred. Experience with data visualization techniques and unstructured data analysis a plus.
Four (4) years of experience is required
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
Identifies and implements analytic tools, goals and processes for public web properties, social platforms and other online engagement platforms.
Performs system wide analysis of website, tracking directories and campaign performance by building and utilizing dashboards to simplify complex data sets.
Digital Analyst Jobs
By Kurt Geiger At New York, United States
Managing a workflow of insight requests from the digital leadership team and other senior managers in order to deliver
Naturally inquisitive mind with a drive to understand performance and behaviour in order to improve commercial performance or customer experience
Able to manage large complex data sets and draw actionable insights that are delivered with clarity and confidence
Building strong working relationships with internal teams whilst working in a remote role
Excellent communication skills at multiple levels of a business
Reporting in Global Performance Marketing Manager
Digital Research Analyst Jobs
By Echelon Insights At Alexandria, VA, United States
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
Past experience with social and traditional media monitoring software (Meltwater, Sysomos, Brandwatch, Cision, Crimson Hexagon, NetBase, etc.)
Strong aptitude for data manipulation using Excel (Pivot tables, VLOOKUP, etc.), with experience in Tableau, Alteryx, R, or MySQL a plus
A strong interest in survey research, with past experience in the field a plus
Producing daily, weekly, and deep-dive reports summarizing online conversation surrounding key client issues

Are you looking for a challenging and rewarding role in digital support? We are looking for a Digital Support Analyst to join our team and help us provide top-notch customer service. You will be responsible for troubleshooting and resolving customer issues, providing technical support, and helping to maintain our digital systems. If you have a passion for technology and customer service, this is the perfect job for you!

Overview A Digital Support Analyst is responsible for providing technical support to customers and helping them troubleshoot digital products and services. They are also responsible for providing customer service, resolving customer issues, and helping customers understand digital products and services. Detailed Job Description A Digital Support Analyst is responsible for providing technical support to customers and helping them troubleshoot digital products and services. They are also responsible for providing customer service, resolving customer issues, and helping customers understand digital products and services. They must be able to troubleshoot hardware and software issues, as well as network and internet connectivity issues. They must also be able to provide technical advice and guidance to customers. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Knowledge of digital products and services
• Ability to troubleshoot hardware and software issues
• Knowledge of network and internet connectivity issues
• Ability to provide technical advice and guidance
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Experience in customer service and/or technical support
• Knowledge of digital products and services
• Knowledge of network and internet connectivity issues
• Ability to troubleshoot hardware and software issues
• Ability to provide technical advice and guidance
Job Knowledge
• Knowledge of digital products and services
• Knowledge of network and internet connectivity issues
• Knowledge of customer service and technical support
• Knowledge of hardware and software troubleshooting
• Knowledge of customer service best practices
Job Experience
• Experience in customer service and/or technical support
• Experience in troubleshooting hardware and software issues
• Experience in providing technical advice and guidance
• Experience in working independently and as part of a team
Job Responsibilities
• Provide technical support to customers
• Troubleshoot hardware and software issues
• Troubleshoot network and internet connectivity issues
• Provide customer service and resolve customer issues
• Help customers understand digital products and services
• Provide technical advice and guidance to customers
• Work independently and as part of a team