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Developer Support Specialist II Jobs in New York

Support Specialist Ii Jobs
By Orrick, Herrington & Sutcliffe LLP At , New York, 10019
Bachelor's degree or equivalent combination of education and experience.
Minimum of two - three years of experience in the use of desktop hardware and Microsoft operating systems is required.
Proper usage of Windows native optimization and performance monitoring and troubleshooting tools, such as Windows Task Manager and Event Viewer.
Experience with Microsoft Windows Server a plus but not required.
Experience supporting server and network infrastructure a plus.
Professional certification a plus but not required.
Support Specialist Ii Jobs
By Vimeo At New York, NY, United States
2+ years in a support/customer service role/experience and a passion for archiving the highest level of customer satisfaction
Experience troubleshooting complex technical issues for live video streaming
Excellent written and spoken english communication skills
Experience in a omni-channel support organization, providing support via tickets, phone and chat
Experience with Zendesk or other ticketing systems a plus
Deliver high quality, timely responses to support tickets submitted by customers troubleshooting the Live Product Area (Vimeo Live, Livestream, Webinars, etc)

Are you an experienced Developer Support Specialist looking for a new challenge? We are looking for a motivated individual to join our team as a Developer Support Specialist II. You will be responsible for providing technical assistance to our customers and helping them troubleshoot any issues they may have. If you have a passion for problem-solving and a desire to help others, this could be the perfect job for you!

A Developer Support Specialist II is responsible for providing technical support to software developers. They are responsible for troubleshooting and resolving technical issues, providing guidance and assistance to software developers, and helping to ensure the successful development and deployment of software applications.

What is Developer Support Specialist II Skills Required?

• Excellent problem-solving and troubleshooting skills
• Strong communication and customer service skills
• Knowledge of software development processes and technologies
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment

What is Developer Support Specialist II Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in software development or technical support
• Knowledge of programming languages such as Java, C++, and Python
• Experience with databases such as MySQL, Oracle, and SQL Server

What is Developer Support Specialist II Knowledge?

• Knowledge of software development processes and technologies
• Knowledge of programming languages such as Java, C++, and Python
• Knowledge of databases such as MySQL, Oracle, and SQL Server
• Knowledge of web development technologies such as HTML, CSS, and JavaScript

What is Developer Support Specialist II Experience?

• At least two years of experience in software development or technical support
• Experience with troubleshooting and resolving technical