Computer Desktop Support Technician-(Remote)
By Link Solutions Group, LLC At United States
Communicate and inform the manager of issues (e.g., High Priority client requests, project/task/status, outstanding issues, research findings, procedural changes)
Assess and document the site network, software and hardware configuration, and user requirements.
IAT Level I Certification (CompTIA A+ CE equivalent or higher).
One (1+) year of experience relevant to the position.
Experience performing basic troubleshooting of printers, copiers, fax machines, and all-in-one units.
Experience with basic network toolsets.
Desktop Support Technician Jobs
By Peritus Inc At Washington DC-Baltimore Area, United States

Hi Guys, I have an opening for a Desktop Support position. Please read the proper description before applying: Location: Washington DC Tenure: 6-12 months Contract We are looking ...

Desktop Technician Jobs
By Raas Infotek At Washington DC-Baltimore Area, United States
3 or more years of experience including responsibilities in technical computer and customer service skills.
Matches IT product offerings with the business needs and develops solutions to complex customer requirements.
Experience working with JAMF MDM
Operational responsibilities may include move coordination, conference support, etc.
Advise and provide guidance to team members on troubleshooting, technical knowledge, and procedural questions.
Bachelor’s degree along with at least 1 year of relevant work experience in IT Mac customer support
Desktop Support Technician Jobs
By Resolution Technologies, Inc. At Nashville Metropolitan Area, United States
Address user tickets regarding hardware, software and networking
Install and maintain equipment and software.
Train new employees to use a company's software and apps
Ask targeted questions to diagnose problems
Guide users with simple, step-by-step instructions
Test alternative pathways until you resolve an issue

Are you looking for a job that allows you to use your technical skills to help others? We are looking for a Desktop Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring systems, and providing excellent customer service. If you are a tech-savvy problem solver with excellent communication skills, this could be the perfect job for you!

A Desktop Support Technician is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are also responsible for troubleshooting system and network problems and diagnosing and solving hardware or software faults.

What is Desktop Support Technician Skills Required?

• Knowledge of computer hardware and software
• Excellent problem-solving and troubleshooting skills
• Good communication and customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure
• Knowledge of network systems and protocols
• Knowledge of operating systems

What is Desktop Support Technician Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• CompTIA Network+ certification or equivalent

What is Desktop Support Technician Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Knowledge of computer security systems

What is Desktop Support Technician Experience?

• Previous experience in a technical support role
• Experience troubleshooting computer systems and networks
• Experience with customer service

What is Desktop Support Technician Responsibilities?

• Install and configure computer hardware, operating systems, and applications
• Monitor and maintain computer systems and networks
• Troubles