Desktop Publisher/Tech Writer
By JSL Technologies, Inc. At Oxnard, CA, United States
Performance and Organizational management metrics
Support analysis and tracking of engineering inputs and metrics to support technical requirements and program reviews including:
Conduct technical investigations and make recommendations to improve fleet readiness through improved sustainability by addressing technical data and training issues.
Program Briefings and Technical papers
Provide continuous improvement of processes by analyzing/revising data and standard operating procedures.
Conduct meetings to analyze work pending, barriers, deadlines.
Field Desktop Support Tech
By OSI Digital At Fremont, CA, United States
Advanced desktop support experience- troubleshooting, configuration, software installation
Must have strong networking skills- IDF/MDF, switches, routers, access point
3-6 years of experience in software, hardware and network
Experience with of Windows, M365, PC and Printer configuration
Strong customer service skills, detail oriented, and deadline driven
Strong phone and verbal communication skills along with active listening skills
Desktop Support Tech Jobs
By Tentek, Inc. At Los Angeles, CA, United States
Experience with email systems and remote support tools
Apply various troubleshooting triage methods to identify and document complex technical problems to escalate to Management
Escalate issues as needed to correct management chain.
Excellent interpersonal and communication skills
Experience supporting Cloud and SAAS Applications and SSO for the Enterprise
Knowledge of Video Conferencing systems and Zoom Conference room technology

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Desktop Support Technician to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, installing and configuring computer systems, and providing technical support to our customers. If you are passionate about technology and enjoy helping others, this is the perfect job for you!

What is Desktop Support Tech Job Skills Required?

• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot and diagnose technical problems
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to follow instructions and procedures
• Ability to prioritize tasks
• Ability to work with minimal supervision

What is Desktop Support Tech Job Qualifications?

• Bachelor’s degree in computer science, information technology, or related field
• A+ certification or equivalent experience
• Experience with Windows and Mac operating systems
• Experience with Microsoft Office Suite
• Experience with remote access tools
• Experience with network troubleshooting

What is Desktop Support Tech Job Knowledge?

• Knowledge of computer hardware, software, and networking systems
• Knowledge of Windows and Mac operating systems
• Knowledge of Microsoft Office Suite
• Knowledge of remote access tools
• Knowledge of network troubleshooting

What is Desktop Support Tech Job Experience?

• At least two years of experience in a desktop support role
• Experience in a customer service role
• Experience in a technical support role

What is Desktop Support Tech Job Responsibilities?

• Provide technical support to end users
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