Desktop Support Administrator I
By Ingenium Schools At Compton, CA, United States
Deductive and inductive reasoning skills
ESSENTIAL FUNCTIONS & JOB DUTIES:
Attend mandatory trainings, professional meetings, and educational conferences, as required
Knowledge of Windows and Macintosh computer systems.
Knowledge of various client imaging technologies for Mac OS and Windows-based computers.
Knowledge of network printer configuration and support.

Are you looking for a challenging and rewarding role as a Desktop Administrator? We are looking for an experienced professional to join our team and help maintain our computer systems and networks. You will be responsible for ensuring the smooth running of our IT infrastructure, providing technical support to our users, and troubleshooting any issues that arise. If you have the skills and experience to take on this role, we would love to hear from you!

Overview A Desktop Administrator is responsible for providing technical support and maintenance for desktop computers, laptops, and other related hardware and software. They are responsible for troubleshooting and resolving technical issues, installing and configuring hardware and software, and providing technical support to users. Detailed Job Description A Desktop Administrator is responsible for providing technical support and maintenance for desktop computers, laptops, and other related hardware and software. They are responsible for troubleshooting and resolving technical issues, installing and configuring hardware and software, and providing technical support to users. They must be able to diagnose and troubleshoot hardware and software problems, and provide solutions to users. They must also be able to install and configure hardware and software, and maintain and update systems. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of operating systems
• Troubleshooting and problem-solving skills
• Ability to work independently and as part of a team
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in computer science or related field
• A+ certification or equivalent
• Experience with desktop support and maintenance
• Knowledge of network protocols and technologies
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of operating systems
• Knowledge of network protocols and technologies
• Knowledge of security protocols and best practices
Job Experience
• Experience with desktop support and maintenance
• Experience with troubleshooting and resolving technical issues
• Experience with installing and configuring hardware and software
Job Responsibilities
• Troubleshoot and resolve technical issues
• Install and configure hardware and software
• Maintain and update systems
• Provide technical support to users
• Monitor system performance
• Ensure security protocols are followed