Service Delivery Representative Lead (Remote)
By Starbucks At Seattle, WA, United States
Functional knowledge and understanding of ERP systems (Oracle, SAP) 2-3 years’ experience
Have strong cross workstream knowledge to understand end-to-end process flows in the Source2Pay space, with subject matter expertise in multiple focuses
Effectively communicate to all levels of business and knowledge levels related to S2P activities
Demonstrated ability to apply critical thinking and analysis skills
Intermediate skills in Microsoft Office Suite and Outlook
Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities

Do you have a passion for delivering excellent customer service? We are looking for a Delivery Representative to join our team and help us provide our customers with the best possible experience. As a Delivery Representative, you will be responsible for ensuring that our customers receive their orders on time and in perfect condition. If you are a motivated individual who enjoys working with people and providing outstanding customer service, this could be the perfect job for you!

Overview A Delivery Representative is responsible for delivering goods to customers in a timely and efficient manner. They are responsible for ensuring that the goods are delivered safely and securely, and that customers are satisfied with the service. Detailed Job Description Delivery Representatives are responsible for picking up and delivering goods to customers. They must ensure that the goods are delivered in a timely and efficient manner, and that they are in good condition. They must also ensure that customers are satisfied with the service. Delivery Representatives must be able to read maps and follow directions, as well as have a valid driver’s license and a clean driving record. Job Skills Required
• Excellent customer service skills
• Ability to read maps and follow directions
• Good organizational skills
• Ability to lift and carry heavy items
• Good communication skills
• Ability to work independently
• Knowledge of safety regulations
• Knowledge of local roads and traffic laws
Job Qualifications
• High school diploma or equivalent
• Valid driver’s license
• Clean driving record
• Ability to pass a background check
Job Knowledge
• Knowledge of local roads and traffic laws
• Knowledge of safety regulations
• Knowledge of customer service principles
Job Experience
• Previous experience in delivery or customer service
• Previous experience in driving
Job Responsibilities
• Pick up and deliver goods to customers in a timely and efficient manner
• Ensure that goods are in good condition
• Ensure that customers are satisfied with the service
• Read maps and follow directions
• Follow safety regulations
• Maintain a clean driving record