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Dealership Customer Experience Specialist Jobs in Iowa

Customer Experience Specialist Jobs
By TeamSnap, Inc. At , Remote $21.63 - $23.56 an hour
Delivering a “WOW” customer experience through slack, email, chat, and phone, to internal and external customers
Providing collaborative support to internal partners and peers through slack and knowledge sharing
A positive attitude, ready to offer help and support in a friendly and professional way
Experience providing customer support at TeamSnap and ability to navigate customer issues and internal tools seamlessly
An excitement to help customers find solutions and learn about our product to identify their best experience
Excellent communication skills, verbal and written
Customer Experience Specialist 2 - Pcc (Updated Work Location)
By Principal Financial Group At , Des Moines, 50392 $18.39 - $27.80 an hour
Handle complex product calls, emails or chats and resolves situations real-time while building foundational financial knowledge.
Demonstrates excellent verbal and written communication skills, including strong typing skills
Correspond with customers via inbound and outbound phone calls or additional channels and provide quality customer service.
Ability to adapt to frequent change, make independent decisions and take ownership to resolve issues
Strong proficiency with business unit products, processes and systems and MS Office and Internet browsers
Ability to handle multiple tasks in a fast-paced environment with attention to detail
Customer Experience Specialist - Retail
By Brooks Sports, Inc At , Remote $18 - $22 an hour
Manage time effectively by prioritizing and multi-tasking
Use daily reporting to manage orders in your territory as needed
Associate degree or equivalent experience preferred
1+ years customer service experience preferred
Knowledge of athletic footwear, athletic apparel, and sports bras preferred
Strong interpersonal skills and the ability to deal with adverse situations positively

Are you passionate about providing exceptional customer service? We are looking for a Customer Experience Specialist to join our team and help create an unforgettable dealership experience for our customers. If you have a knack for problem solving and a desire to make a difference, this could be the perfect job for you!

What is Dealership Customer Experience Specialist Job Skills Required?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Knowledge of automotive industry and dealership operations
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to problem solve and troubleshoot
• Knowledge of dealership software and systems
• Knowledge of dealership policies and procedures
• Ability to handle customer complaints
• Ability to maintain confidentiality

What is Dealership Customer Experience Specialist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous automotive experience preferred
• Ability to pass a background check and drug test

What is Dealership Customer Experience Specialist Job Knowledge?

• Knowledge of automotive industry and dealership operations
• Knowledge of dealership software and systems
• Knowledge of dealership policies and procedures

What is Dealership Customer Experience Specialist Job Experience?

• Previous customer service experience
• Previous automotive experience preferred

What is Dealership Customer Experience Specialist Job Responsibilities?

• Greet customers and provide excellent customer service
• Answer customer inquiries and provide information
• Assist customers with vehicle purchases and financing
• Assist customers with vehicle service and repairs
• Process customer payments