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Dealership Customer Experience Specialist Jobs in Colorado

Customer Experience Specialist, Performance Apparel
By TRUEWERK At Denver, CO, United States

Job Description We’re looking for a passionate, product-oriented Customer Experience Specialist in the Denver, Colorado area with a strong respect for the skilled trades to be an advocate for our ...

Customer Experience Specialist Jobs
By Feals At Denver, CO, United States
Advocate on behalf of the customer to ensure a consistent and valuable experience for them
Liaise cross-departmentally between Customer Experience, Operations, Marketing, and Product teams
Close knowledge of social platforms and their functionality.
Recommend product improvements based on customer feedback, using both qualitative stories and quantified data
Identify opportunities and drive solutions to enable efficiency, specifically thinking about automation and improved back-office tools for your team
Uphold Feals’ voice through all comments and interactions, being careful to speak naturally and confidently
Customer Experience Specialist. Jobs
By State of Colorado At Denver, CO, United States
Two (2) years of professional work experience in a customer service role supporting a business, procurement, finance, and/or educational function
Professional experience working in a higher education institution
Self-starter that continually looks for opportunities to increase knowledge in internal PSC functions to better support customers.
Tracks and manages contacts, , tasks, research, and communications using CRM and other specialized tools/software
Experience with one or more of the following:
Salesforce, or similar CRM experience.

Are you passionate about providing exceptional customer service? We are looking for a Customer Experience Specialist to join our team and help create an unforgettable dealership experience for our customers. If you have a knack for problem solving and a desire to make a difference, this could be the perfect job for you!

What is Dealership Customer Experience Specialist Job Skills Required?

• Excellent customer service skills
• Ability to communicate effectively with customers
• Knowledge of automotive industry and dealership operations
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Ability to problem solve and troubleshoot
• Knowledge of dealership software and systems
• Knowledge of dealership policies and procedures
• Ability to handle customer complaints
• Ability to maintain confidentiality

What is Dealership Customer Experience Specialist Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous automotive experience preferred
• Ability to pass a background check and drug test

What is Dealership Customer Experience Specialist Job Knowledge?

• Knowledge of automotive industry and dealership operations
• Knowledge of dealership software and systems
• Knowledge of dealership policies and procedures

What is Dealership Customer Experience Specialist Job Experience?

• Previous customer service experience
• Previous automotive experience preferred

What is Dealership Customer Experience Specialist Job Responsibilities?

• Greet customers and provide excellent customer service
• Answer customer inquiries and provide information
• Assist customers with vehicle purchases and financing
• Assist customers with vehicle service and repairs
• Process customer payments