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New Car Dealer Bdc Call Center Representative Jobs

Bdc Representative/ Call Center Agent
By Hendrick Buick GMC Cadillac (Cary) At , Cary, 27511 $17 - $20 an hour
FREE Health Insurance and great Benefit Package
Excellent Pay Plan and Benefits.
Previous Dealership experience helpful but not required.
Essential Duties and Responsibilities include the following:
Previous customer service, Automotive and/or Call Center experience helpful.
Basic computer skills and Typing or Keyboarding
New Car Manager Jobs
By Ciocca Dealerships At Quakertown, PA, United States
At least 2 years Automotive Management experience required
Assume responsibility of profitability of the sales/finance departments
Experience in maintaining the profitability of the sales department while controlling expenses and sustaining customer satisfaction
Strong communication skills to deal with customers, employees, and vendors
Responsibilities include but are not limited to:
Qualifications include but are not limited to:
Bdc Call Center Representative
By Garber Chevrolet Highland At Highland, IN, United States
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.
2-5 years of experience is required
Paid time off and vacation
Discounts on products and services
Answer customer calls and establish follow-ups with sales appointments.
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
Bdc Representative/ Call Center Agent/ Part Time
By Hendrick Buick GMC Cadillac (Cary) At , Cary, 27511, Nc $17 - $18 an hour
Log all customer comments into Dealership Management System
Forward any customer concerns to the correct department Manager and follow-up.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
Previous customer service and/or business development experience. Ability to deliver superior customer satisfaction.
personnel. Strong interpersonal and skills.
Car Dealer Specialist - Michigan
By Goodyear At , Remote
Minimum 1 year experience in customer development / support / sales
Intermediate computer skills required to effectively use MS Office 365 and in-house programs such as CRM, TPS, SAP and EDW
Bachelor's Degree from an accredited institution
Exposure to multiple channels and facets of the organization a plus
The territory includes the entire state of Michigan.
Automotive Call Center/Bdc Representative
By Mercedes Benz of Little Rock At , Little Rock, 72210, Ar $15 an hour
Log all customer comments into Dealership Management System
Forward any customer concerns to the correct department Manager and follow-up.
Answer all incoming phone calls according to a proven, pre-set script, and schedule a service appointment.
Confirm scheduled appointments with future customers.
Post scheduled appointments in tracking software.
Follow-up with service department to determine if the appointment was kept and what the outcome was. Schedule future contact as needed.
Bdc Call Center Representative
By Lexus San Diego At , San Diego, 92111, Ca $18.50 an hour
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Genuine interest in providing an exceptional customer experience.
Excellent communication, interpersonal and organizational skills.
Commitment: Ensure our customers have a world-class experience at every step along their ownership journey.
Excellence: Provide an unparalleled level of expertise to support customers overall experience.
Bdc Call Center Supervisor
By Lexus San Diego At , San Diego, 92111, Ca $70,000 - $90,000 a year
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Genuine interest in providing an exceptional customer experience.
Excellent communication, interpersonal and organizational skills.
Excellence: Provide an unparalleled level of expertise to help customers including comprehensive knowledge of available products and services.
is looking for an experienced BDC Supervisor to join our team and help deliver extraordinary customer experiences.

Are you looking for an exciting opportunity to join a dynamic team in the automotive industry? We are looking for a motivated and enthusiastic individual to join our New Car Dealer BDC Call Center as a Representative. You will be responsible for providing excellent customer service, managing customer inquiries, and helping to drive sales. If you have a passion for the automotive industry and are looking for an opportunity to grow and develop your skills, this is the job for you!

Overview:

A New Car Dealer BDC Call Center Representative is responsible for providing customer service and sales support to customers who are interested in purchasing a new car. The Representative will answer customer inquiries, provide information on new car models, and assist customers in scheduling test drives and appointments.

Detailed Job Description:

The New Car Dealer BDC Call Center Representative is responsible for providing excellent customer service to customers interested in purchasing a new car. The Representative will answer customer inquiries, provide information on new car models, and assist customers in scheduling test drives and appointments. The Representative will also be responsible for following up with customers to ensure their satisfaction with the purchase process. The Representative will also be responsible for providing feedback to the dealership on customer service and sales performance.

What is New Car Dealer Bdc Call Center Representative Job Skills Required?

• Excellent customer service skills
• Knowledge of new car models and features
• Ability to multi-task and prioritize tasks
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Proficient in Microsoft Office Suite

What is New Car Dealer Bdc Call Center Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous sales experience
• Ability to pass a background check

What is New Car Dealer Bdc Call Center Representative Job Knowledge?

• Knowledge of new car models and features
• Knowledge of customer service and sales processes
• Knowledge of dealership policies and procedures

What is New Car Dealer Bdc Call Center Representative Job Experience?

• Previous customer service experience
• Previous sales experience
• Experience in a call center environment

What is New Car Dealer Bdc Call Center Representative Job Responsibilities?

• Answer customer inquiries and provide information on new car models
• Assist customers in scheduling test drives and appointments
• Follow up with customers to ensure their satisfaction with the purchase process
• Provide feedback to the dealership on customer service and sales performance
• Maintain customer records and update customer information as needed