Vp Of Customers Jobs

Is a master of communication, making sure that all ELT Landscape managers and customers know what to expect on

Paid vacation after one-year service

Paid holidays after 90 days

Ensure ongoing management routine for customer reviews and performance.

Partner with Commercial Finance Director to influence and align pricing and programming initiatives for channel/accounts.

10-15+ years of sales experience, ideally in the wine & spirits industry, with direct key account or channel responsibility.

7-10+ years of prior experience managing distributor relationships required.

Location: Dallas preferred or Texas (Remote)

Plus, great benefits and perks to toast to a life filled with support including:

Experience with Data Visualization tools like matplotlib, ggplot, d3.js., Tableau, Oracle Analytics Cloud

Effective verbal and written communication skills with non-technical and technical audiences

Research opportunities to apply AI to our revenue operations

Develop AI/ML or other mathematical/analytical models that support decision making within Oracle’s sales and go-to-market operations

Identify and explore the potential use of internal and external data sources to achieve actionable business results

Define data quality standards to ensure meaningful business outcomes

Develop and implement effective resource management strategies to ensure optimal allocation of Professional Services personnel, skills, and expertise.

Excellent leadership and people management skills, with a track record of building and developing high-performing teams.

Deep understanding of service delivery methodologies, project management, and quality assurance processes

Lead and manage the Customer Support, Customer Success, and Implementation teams to deliver high-quality services to customers.

Oversee and optimize the entire customer journey, ensuring exceptional experiences at every touchpoint to drive customer satisfaction, retention, and loyalty.

Collaborate closely with Sales and Marketing teams to develop service offerings and proposals that meet customer needs and drive revenue generation.