Customer Support Team Member Jobs

Excellent communication skills - written, verbal and listening

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Paid time off (vacation and personal/sick days)

Excellent communication skills - written, verbal and listening

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Paid time off (vacation and personal/sick days)

Knowledge/experience in care coordination, medical scheduling, and medical administration preferred

Hybrid workplace - depending on the partner, role, management, and/or personal workspace

Explaining benefits details and out-of-pocket costs according to the patient’s plan

Providing constant valuable feedback for all stakeholders - Program Manager, Partner POC, and Associates

2 + years of experience in a Customer Experience role

Excellent verbal and written communication skills; comfort with phones, and sensitive conversations

Excellent communication skills - written, verbal and listening

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement within my agency

You understand that exceptional user experiences must be created in every single interaction with a customer; and

You recognize that a consistently exceptional user experience is a valuable contribution to the value of a brand.

knowledge of firearms and ammunition is required for this job

You eat, sleep, and breathe service (not average service – instead, think Zappos, Starbucks, & Amazon);

Strong process facilitation and project management skills

Map development curriculum including internal learning resources (Learning Center, Learner Experience Platform (LXP), Skill Soft…) based on desired career path

Analyze employee feedback and support managers with action plans and engagement initiatives to address areas of concern

Outline alternate development options for skill/career growth such as mentoring, job shadowing, etc

Bachelor's degree, or equivalent work experience

Five to seven years of applicable experience

Strong process facilitation and project management skills

Map development curriculum including internal learning resources (Learning Center, Learner Experience Platform (LXP), Skill Soft…) based on desired career path

Analyze employee feedback and support managers with action plans and engagement initiatives to address areas of concern

Outline alternate development options for skill/career growth such as mentoring, job shadowing, etc

Bachelor's degree, or equivalent work experience

Five to seven years of applicable experience

Excellent communication skills - written, verbal and listening

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Paid time off (vacation and personal/sick days)

Excellent communication skills - written, verbal and listening

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement within my agency

Excellent communication skills - written, verbal and listening

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

We have 28 years of combined insurance experience in our office.

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Manage large amounts of incoming calls

Proven customer support experience or experience as a client service representative

Strong phone contact handling skills and active listening

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

Identify and assess customers’ needs to achieve satisfaction

Excellent communication skills - written, verbal and listening

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement within my agency

Receive world-class training of verbal intervention & physical management techniques

Starting pay $16.50 + We pay for experience!

Enjoy eligible holidays at home while getting paid with our Paid Holiday plan

Must have six months of full-time experience working with behavioral challenges and/or individuals identifying with the DD/ID population.

Be able to provide formal proof of education required for the position

1st Shift M-F (700a - 300p)

Exceptional organizational and time management skills.

Proficiency in computer applications, including MS Office and insurance management systems.

Stay up-to-date on industry trends, product knowledge, and regulatory changes to provide accurate and current information to customers.

Assist with administrative tasks, including filing, data entry, and report generation, as needed.

Prior experience in customer service, preferably in the insurance industry.

Excellent verbal and written communication skills.

Do you pride yourself in having delightful customer support skills?

Do you have leadership experience?

Handle any escalations in a professional, knowledgeable manner

Introduce new and innovative processes that improve our service delivery/experience and drive customer satisfaction

Maintain process and workflow knowledge through direct contribution to ticket production

Experience providing customer service, ideally in the video game industry.

Excellent communication skills - written, verbal and listening

Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Paid time off (vacation and personal/sick days)

Excellent communication skills - written, verbal and listening

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement within my agency

Experience driving solutions for operational and people management challenges

Experience with data analysis and project management

Create a positive team culture. Manage your team's adherence to company policies, performance expectations and support metrics

Handle sensitive case escalations for the team, applying customer service skills to directly resolve complex cases and help challenging customers

Experience working with performance targets and motivating others to exceed goals in an inclusive team environment

2+ years managing remote teams

Excellent communication skills to assist customers and coordinate with other agency team members

Establish customer relationships and follow up with customers as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Able to effectively relate to a customer, answer their questions, and anticipate their needs.

Growth potential/Opportunity for advancement within my office

Excellent communication skills - written, verbal and listening

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement within my agency