Customer Onboarding Specialist (Remote)
By FMG At San Diego, CA, United States
Provide feedback to management on the efficacy of the Customer Onboarding Specialist position.
Accessible during the assigned work schedule for regular duties and responsibilities as outlined by the supervisor
Prior customer service or support experience
Excellent communication skills, both written and verbal. Customer Onboarding Specialists must communicate clearly and professionally with all customers.
Strong interpersonal skills. Customer Onboarding Specialists must form positive relationships with each customer throughout their onboarding process.
Strategic thinking. Customer Onboarding Specialists must strive to understand each customer's unique organization in order to lead an amazing onboarding experience.