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Customer Support Level 1 Jobs in New York

Computer Support Analyst Level 1-3
By Metropolitan Transportation Authority At , New York, 10004
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
Timely and accurate completion of all Call Center data in accordance with IT requirements.
Same as Level 1 with the following additional responsibilities:
Evaluate user requests and requirements and recommend effective technological solutions.
Same as Level 2 with the following additional responsibilities:
Ability to troubleshoot and support technical issues both remotely and on-site using standard MTA tools and techniques.