Customer Experience Trainer Jobs
By MaryRuth's At Los Angeles, CA, United States
Collaborate with Customer Experience leadership to define course requirements and learning objectives
Evaluate, analyze, and report on learner experience and knowledge retention
Create instructional, engaging content to enhance trainee/participant’s learning and knowledge retention of various topics
Conduct educational and training sessions, focusing on educational content and quality improvement initiatives
2+ years of virtual Customer Service experience preferred
Strong written and verbal communication, as well as interpersonal skills