Customer Success Senior Manager Jobs in Kentucky

Proven experience in an account management role, strong project management skills, and a strategic thinking and problem-solving mindset

Responsible for timely, complete, and accurate input and management of customer activity to management.

Responsible for driving escalations and issues to resolution to management

Customer success experience, with a focus on Enterprise and Mid-Market companies in complex services based organizations

Excellent communication, teaming and presentation skills.

Assisting the customers in having clear and concise success criteria post implementation, receiving world-class enablement support for their users and stakeholders.