Director Customer Success - North America
By Auror At Denver, CO, United States
Collaborate with sales and account management teams to support upsell and cross-sell opportunities within the customer base
Proven ability to work at all stakeholder levels, internally and externally including executive and senior management in large retail organizations
Family-friendly: We offer primary and non-primary caregivers comprehensive parental leave and benefits
Identify areas for improvement and proactively implement strategies to enhance the overall customer experience
Proven multi-year experience in customer success leadership, with a track record of proactive customer satisfaction and retention
Excellent leadership and communication skills, with the ability to inspire and motivate teams to achieve their goals both personally and professionally